2010 U.S. Airport Travel Experience: Evaluating the Top-fifty U.S. Airports

 

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In October-November 2010, Frost & Sullivan surveyed 2,003 travelers who had flown from one U.S. top-50 airport to another U.S. top-50 airport. Points covered in the following presentation include:

- Booking of the trip
- Transportation to the departure airport
- Checking in at the departure airport
- Airport amenities utilized
- Getting to the departure gate
- On-time departure
- The flight experience
- Changing flights (if applicable)
- On-time arrival at the final destination airport
- The baggage claim experience
- Transportation from the destination airport

Results are presented by-airport and by-airline as appropriate.

Table of Contents

2010 U.S. Airport Travel Experience, Evaluating the Top-50 U.S. AirportsTop-fifty U.S. AirportsTravelers' Evaluations




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