2010 U.S. Airport Travel Experience: Evaluating the Top-fifty U.S. Airports


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In October-November 2010, Frost & Sullivan surveyed 2,003 travelers who had flown from one U.S. top-50 airport to another U.S. top-50 airport. Points covered in the following presentation include:- Booking of the trip- Transportation to the departure airport- Checking in at the departure airport- Airport amenities utilized- Getting to the departure gate- On-time departure- The flight experience- Changing flights (if applicable)- On-time arrival at the final destination airport- The baggage claim experience- Transportation from the destination airportResults are presented by-airport and by-airline as appropriate.

Table of Contents

2010 U.S. Airport Travel Experience, Evaluating the Top-50 U.S. AirportsTop-fifty U.S. AirportsTravelers' Evaluations

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