2013 Unified Communications and Collaboration (UCC) Channel Partners Survey

2013 Unified Communications and Collaboration (UCC) Channel Partners Survey

The True Value of UCC to Small and Medium-sized Business Customers in Conjunction with Aastra

RELEASE DATE
24-May-2013
REGION
North America
Research Code: NBF5-01-00-00-00
SKU: TE00356-NA-CR_01881

$10,000.00

Special Price $7,500.00 save 25 %

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SKU
TE00356-NA-CR_01881

$10,000.00

$7,500.00 save 25 %

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Description

This study confirms previous Frost & Sullivan findings that small and medium-sized businesses take a more conservative approach than larger businesses when it comes to unified communications and collaboration (UCC) investments. Frost & Sullivan defines UCC as an integrated set of voice, data, and video communications applications, all of which leverage PC and telephony-based presence information. Smaller budgets, limited internal IT resources, and a more concentrated workforce represent typical barriers to UCC adoption among SMBs. A Web-based survey methodology was utilized. The data were collected from November 2012 to February 2013, and the survey included 315 global channel partners.

Table of Contents

Introduction

  • Research Title, Research Team, and Contents

Research Objectives and Methods

  • Objectives and Methods

Executive Summary

  • Executive Summary

SMB Customers

  • Strategies Adoption and Purchasing Behaviors

Channel Partner

  • Sales Approach and Requirements for Vendor Support

Corporate Demographic Profile

  • Corporate Demographic Profile

Appendix

  • Appendix and Legal Disclaimer

About Frost & Sullivan

  • The Frost & Sullivan Story
Related Research
This study confirms previous Frost & Sullivan findings that small and medium-sized businesses take a more conservative approach than larger businesses when it comes to unified communications and collaboration (UCC) investments. Frost & Sullivan defines UCC as an integrated set of voice, data, and video communications applications, all of which leverage PC and telephony-based presence information. Smaller budgets, limited internal IT resources, and a more concentrated workforce represent typical barriers to UCC adoption among SMBs. A Web-based survey methodology was utilized. The data were collected from November 2012 to February 2013, and the survey included 315 global channel partners.
More Information
No Index Yes
Podcast No
Author Karolina Olszewska
Industries Telecom
WIP Number NBF5-01-00-00-00
Is Prebook No