2013 US CXOs Mobile Devices Report

2013 US CXOs Mobile Devices Report

Evolving Device Trends in the Mobile and Wireless Industry

RELEASE DATE
27-Mar-2014
REGION
North America
Deliverable Type
Customer Research
Research Code: NCED-01-00-00-00
SKU: TE00377-NA-CR_01934
AvailableYesPDF Download

$10,000.00

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SKU
TE00377-NA-CR_01934

2013 US CXOs Mobile Devices Report
Published on: 27-Mar-2014 | SKU: TE00377-NA-CR_01934

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The primary aim of this research is to measure preferences regarding mobile communications and computing devices among CXOs across various industry verticals throughout the United States. It also measures the influence that features have in the selection process of mobile devices, satisfaction, and future intentions toward owned brands and channels used to purchase mobile devices. This research shows that laptop computer use among CXOs peaked in 2011. There has been a steady decline since then, which can be attributed to a shift toward tablet adoption. The most significant growth rate in device use was from tablets, which was up 118% between 2011 and 2013. The majority of CXOs own more than 1 smartphone, regardless of brand.

Research Objectives

Research Methodology

Mobile Devices Routinely Used

Region

Respondent Title/Role in Organization

Company's Number of Employees

Executive Summary

Executive Summary (continued)

Executive Summary (continued)

Overview of Laptop Brand Ownership

Multiple Laptop Ownership

Opportunities in the Laptop Market

Cross Brand Laptop Ownership

Matrix to Guide the Strategic Prioritization of Needs when Selecting Products

Strategic Prioritization of Needs: Discovering what Drives the Selection of Dell Laptops

Strategic Prioritization of Needs: Discovering what Drives the Selection of Dell Laptops (continued)

Technical Note: Understanding Brand Maps

Brand Map: Laptop Brands and Influential Attributes

Brand Map: Laptop Brands and their Association to Each Other

Brand Map: Laptop Brands and Influential Attributes

Impact of Ownership Prevalence on Satisfaction: Laptop Brands

Security Systems Used in a Dell Laptop

Security Systems Used in an Apple Laptop

Security Systems Used in a HP Laptop

Security Systems Used in a Lenovo Laptop

Purchase Channels: Laptops

Tablet Computers Versus Laptops

Overview of Smartphone Brand Ownership

Opportunities in the Smartphone Market

Cross-brand Smartphone Ownership

Strategic Prioritization of Needs: Discovering what Drives the Selection of Apple Smartphones

Strategic Prioritization of Needs: Discovering what Drives the Selection of Apple Smartphones (continued)

Brand Map: Smartphone Brands and Influential Attributes

Brand Map: Smartphone Brands and their Association to One Another

Brand Map: Smartphone Brands and Influential Attributes

Impact of Ownership Prevalence on Satisfaction: Smartphone Brands

Mobile Operating System Preferred

Reasons to Prefer Mobile Operating Systems

Security Systems on Smartphones

Mobile Handset Protection Insurance by Top Brands

Purchase Channels: Smartphones

Overview of Tablet Brand Ownership

Multiple Tablet Ownership

Opportunities in the Tablet Market

Cross-brand Tablet Ownership

Strategic Prioritization of Needs: Discovering what Drives the Selection of Apple Tablets

Strategic Prioritization of Needs: Discovering what Drives the Selection of Apple Tablets (continued)

Brand Map: Tablet Brands and Influential Attributes

Brand Map: Tablet Brands and their Associations to One Another

Brand Map: Tablet Brands and Influential Attributes

Impact of Ownership Prevalence on Satisfaction: Tablet Brands

Mobile Operating System Preferred in Tablets

More than half of CXOs prefer a mobile operating system because it is easy to use and has interoperability with other devices.

Reasons to Prefer Mobile Operating Systems

Security Systems on Tablets

Purchase Channels: Tablets

Company's Industry Sectors

Mobile Devices Routinely Used by Company Role

Mobile Devices Routinely Used by Company

Top Laptop Brands Owned Company Role

Top Laptop Brands Owned by Company Number of Employees

Likelihood to Buy a Tablet Instead of a Laptop by Company Role

Likelihood to Buy a Tablet a Laptop by Company Number of Employees

Smartphone Brands Owned Company Role

Smartphone Brands Owned by Company Number of Employees

Primarily Use of a Smartphone by Company Role

Primarily Use of a Smartphone by Company Number of Employees

Top Tablets Brands Owned by Company Role

Top Tablet Brands Owned by Company Number of Employees

Legal Disclaimer

Details of the Opportunities in the Laptop Market

Satisfaction Level by Laptop Brand

Details of the Opportunities in the Smartphone Market

Satisfaction Level by Smartphone Brand

Details of the Opportunities in the Tablet Market

Satisfaction Level by Tablet Brand

The Frost & Sullivan Story

What Makes Us Unique

TEAM Methodology

Our Global Footprint 40+ Offices

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A tailored session with you where we identify the:
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  • Growth Opportunities
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Impacting your company's future growth potential.

The primary aim of this research is to measure preferences regarding mobile communications and computing devices among CXOs across various industry verticals throughout the United States. It also measures the influence that features have in the selection process of mobile devices, satisfaction, and future intentions toward owned brands and channels used to purchase mobile devices. This research shows that laptop computer use among CXOs peaked in 2011. There has been a steady decline since then, which can be attributed to a shift toward tablet adoption. The most significant growth rate in device use was from tablets, which was up 118% between 2011 and 2013. The majority of CXOs own more than 1 smartphone, regardless of brand.
More Information
Deliverable Type Customer Research
No Index Yes
Podcast No
Author Diana Herrera
Industries Telecom
WIP Number NCED-01-00-00-00
Is Prebook No