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Artificial Intelligence involves the science and engineering of developing intelligent machines
The manufacturing world is at a cusp of a new revolution that will redefine conventional business models
IoT will have a major impact on businesses and consumers in the future
The world is creating 2.5 exabytes of data daily
Our research seeks to connect-the-dots across multiple trends
Personal Robots are Set to Be a $19 Billion Market
Strategic Analysis of BREXIT and its Implications to Industries, Economies and Societies
Time for a Digital Revolution in the Women’s Health Market
iFrost is a digital platform for interactive and dynamic reporting of data.
The TOEs are a great source of information which gives corporates critical information on companies to action for their strategic investments either as an open source platform or to collaborate and to develop successful products
Forging Partnerships Determines the Customer Experience
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Choosing a contact center solutions partner is complex and poses dozens of options across systems, on-premise/cloud deployments, and business process outsourcers (BPOs). This Buyer’s Guide provides enterprise organizations with a fundamental assessment of contact center systems providers and their capabilities. The guide is divided into two sections: Section 1 provides analyst commentary on the most important market forces affecting contact center system trends for 2014. Section 2 highlights the top-performing contact center systems providers (as measured by their North American revenues). The guide is based on extensive primary and secondary research and offers market trends well into 2017 as well as in-depth supplier profiles.
Silver Linings in a Pandemic-Humanization of Agents and Customers Creating Opportunities for Growth
Frost Radar™: Customer Experience Outsourcing Services Market in Latin America, 2020
Cloud Solutions Powering the Global Contact Center Applications Market, Forecast to 2026
AI-powered Chatbots Boosting the European CX Management Market, 2020
2021 Predictions— COVID-19 Accelerates CX Investments
North American Knowledge Management (KM) Market View for Customer Care, 2021
Enhancing European Customer Experience with Artificial Intelligence
North America Customer Experience Outsourcing Services, Forecast to 2024
AI-powered Voicebots Turbocharging European Customer Journeys, 2020
Customer Experience Outsourcing Services Market in Southeast Asia Boosted by the Experience Economy
solar energy market
wearable technology market
natural gas market
activated carbon market
diabetes devices market
energy storage market
well intervention market
digital signage market
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