2015 EMEA Hosted/Cloud Contact Center Buyers Guide

2015 EMEA Hosted/Cloud Contact Center Buyers Guide

Selecting the Right Cloud Solution Provider to Improve the Customer Experience

RELEASE DATE
28-Apr-2015
REGION
Europe
Research Code: MB2A-01-00-00-00
SKU: IT00672-EU-MR_01849
$10,000.00
In stock
SKU
IT00672-EU-MR_01849
$10,000.00
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Description

The market for hosted and cloud contact centers has rapidly taken off, surpassing that of contact center systems revenue. Narrowing the list of vendors to investigate can be time-consuming. The purpose of this Buyers Guide is to provide enterprise organizations with a fundamental assessment of hosted/cloud contact center providers and their capabilities in a single deliverable. The guide is based on extensive primary and secondary research and provides the reader with the market trends and in-depth profiles of suppliers.

Table of Contents

Related Research
The market for hosted and cloud contact centers has rapidly taken off, surpassing that of contact center systems revenue. Narrowing the list of vendors to investigate can be time-consuming. The purpose of this Buyers Guide is to provide enterprise organizations with a fundamental assessment of hosted/cloud contact center providers and their capabilities in a single deliverable. The guide is based on extensive primary and secondary research and provides the reader with the market trends and in-depth profiles of suppliers.
More Information
No Index No
Podcast No
Author Nancy Jamison
Industries Information Technology
WIP Number MB2A-01-00-00-00
Is Prebook No