2015 North American Mobile Enterprise Applications

2015 North American Mobile Enterprise Applications

Opportunities within Enterprises

RELEASE DATE
27-Nov-2015
REGION
North America
Research Code: NFB4-01-00-00-00
SKU: TE00430-NA-CR_02083

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Description

The overall research objective was to measure the current use and future decision making behavior toward mobile enterprise applications, including a specific focus on mobile asset tracking, mobile sales force automation, mobile workforce management, and mobile supply chain management software solutions. In 2015, the mobile supply chain category replaces wireless email as a fourth area of app focus. The mobile enterprise applications market continues to be a growth market. This study deep drills on the 4 mobile enterprise app categories that can be more expensive and require more complex design and deployment efforts. In all 4 categories, a high percentage of current users continue to plan to expand their implementations over the near term.

Table of Contents

Research Objectives and Methodology

  • Research Objectives
  • Methodology and Sample
  • Reporting Notes

Methodology

Ubiquitous Apps

Drivers and Barriers Behind Mobile B2E

Current User Satisfaction

Top Business Impacts of Mobile Apps

Cloud versus On-premise

Top Barriers to Using Cloud-based Solutions

Increase in Unauthorized Mobile Apps Use

Preferred Mobility Partners

Top Selection Criteria for Mobile Apps Partners

Market Overview

Market Definitions

Current and Planned Deployment of Mobile Software Applications for Employees

Users of Mobile Worker Apps by Title

Pros and Cons for Providing Mobile Apps to Employees

Percent of Employees Using Company-approved Mobile Apps

Presence of a Private Application Store or Catalog

Employee Use of Unauthorized Mobile Apps

Types of Company-owned Mobile Devices Issued and Personally owned Mobile Devices Supported

Mobile Operating Systems Supported

Company’s Approach to BYOB

Mobile Operating Systems Preferred for BYOD

Current and Planned Use of an EMM Platform

Key Parties in the Mobile App Decision Process

Strategic Partners for Selecting and Implementing Mobile Apps

Top Criteria Used to Select a Mobile Business Applications Partner

Preferred Type of Mobile Business App

Use of No-code/Low-code Development Solutions

Top Criteria Used to Select a Specific Prepackaged Mobile Business Application

Deployment Plans for Specific Mobile Application Categories

Satisfaction with Selected Mobile Apps

Business Impacts of Selected Mobile Apps

Mobile Solution Implementation: How It Occurred

Where Mobile Solution Implementation Is Occurring

Barriers to Cloud-based Mobile Apps

Use of Mobile Handheld Devices

Top Barriers to Mobile Solution Adoption in the Disinterested Segment

Top Barriers to Mobile Solution Adoption in the Planners Segment

Role/Responsibility in the Organization

Role Currently Have in the Organization’s Decision to Provide Mobile Apps to Employees

The Frost & Sullivan Story

Value Proposition: Future of Your Company & Career - Our 4 Services Drive Each Level of Relative Client Value

Global Perspective - 40+ Offices Monitoring for Opportunities and Challenges

Industry Convergence - Comprehensive Industry Coverage Sparks Innovation Opportunities

360º Research Perspective - Integration of 7 Research Methodologies Provides Visionary Perspective

Implementation Excellence - Leveraging Career Best Practices to Maximize Impact

Our Blue Ocean Strategy - Collaboration, Research and Vision Sparks Innovation

List of Figures
  • 1. Year-over-Year Sample Demographics: NA, 2010, 2012, 2013, 2014, and 2015
  • 2. Top 3 Business Impacts of Selected Mobile Apps- Percent of Significant and Somewhat Significant Ratings: NA, 2015
  • 3. Top 3 Business Impacts of Selected Mobile Apps–Percent of Significant and Somewhat Significant Ratings: NA, 2015
  • 4. The Frost & Sullivan Story
  • 5. Value Proposition: Future of Your Company & Career - Our 4 Services Drive Each Level of Relative Client Value
  • 6. Global Perspective - 40+ Offices Monitoring for Opportunities and Challenges
  • 7. Industry Convergence - Comprehensive Industry Coverage Sparks Innovation Opportunities
  • 8. 360º Research Perspective - Integration of 7 Research Methodologies Provides Visionary Perspective
  • 9. Implementation Excellence - Leveraging Career Best Practices to Maximize Impact
  • 10. Our Blue Ocean Strategy - Collaboration, Research and Vision Sparks Innovation
List of Charts
  • 1. Current and Planned Mobile Worker Application Deployment: NA, 2015
  • 2. Reasons for Providing Mobile Apps to Employees- Percent Very Important: NA, 2015
  • 3. Reasons against Providing Mobile Apps to Employees- Percent Very Important: NA, 2015
  • 4. Satisfaction with Mobile Apps- Percent Very or Somewhat Satisfied: NA, 2010, 2013, 2014 and 2015
  • 5. Where Mobile Solution Implementation is Occurring: NA, 2012, 2013, 2014, and 2015
  • 6. Barriers to Cloud-based Mobile Apps- Percent of Significant or Somewhat Significant Barrier: NA, 2013 and 2014
  • 7. Employee Use of Unauthorized Mobile Apps as a Problem: NA, 2014 and 2015
  • 8. Strategic Partners for Selecting and Implementing Mobile Apps: NA, 2015
  • 9. Top Criteria Used to Select a Mobile Business Applications Partner- Very Important: NA, 2015
  • 10. Current and Planned Mobile Worker Application Deployment: NA, 2015
  • 11. Users of Mobile Worker Apps by Title: NA, 2015
  • 12. Reasons for Providing Mobile Apps to Employees—Percent Very Important: NA, 2015
  • 13. Reasons against Providing Mobile Apps to Employees—Percent Very Important: NA, 2015
  • 14. Percent of Employees Using Company-approved Mobile Apps: NA, 2015
  • 15. Presence of a Private App Store or Catalog: NA, 2015
  • 16. Employee Use of Unauthorized Mobile Apps as a Problem: NA, 2014 and 2015
  • 17. Types of Company-owned Mobile Devices Issued and Personally owned Mobile Devices Supported: NA, 2015
  • 18. Mobile Operating Systems Supported: NA, 2015
  • 19. Company Support of BYOD: NA, 2015
  • 20. Company-supported Mobile Operating System: NA, 2015
  • 21. Mobile Operating Systems Preferred for BYOD: NA, 2015
  • 22. Current and Planned Use of an EMM Platform: NA, 2014
  • 23. Reasons for Not Implementing Mobility Management Platforms: NA, 2015
  • 24. Decision Makers of Mobile Business Apps Deployment: NA, 2015
  • 25. Strategic Partners for Selecting and Implementing Mobile Apps: NA, 2015
  • 26. Top Criteria Used to Select a Mobile Business Applications Partner—Very important: NA, 2015
  • 27. Preferred Mobile Business Apps Deployment: NA, 2014 and 2015
  • 28. Use of No-code/Low-code Development Solutions: NA, 2015
  • 29. Top Criteria Used to Select a Specific Prepackaged Mobile Business Application—Very important/important: NA, 2015
  • 30. Deployment Plans for Specific Mobile Application Categories- MSCM:NA, 2013, 2014, and 2015
  • 31. Deployment Plans for Specific Mobile Application Categories- MSFA:NA, 2010, 2012, 2013, 2014, and 2015
  • 32. Deployment Plans for Specific Mobile Application Categories- MWM:NA, 2010, 2012, 2013, 2014, and 2015
  • 33. Deployment Plans for Specific Mobile Application Categories- MAT:NA, 2012, 2013, 2014, and 2015
  • 34. Deployment Plans for Specific Mobile Application Categories- Access to Internal Databases: NA, 2012, 2013, 2014, and 2015
  • 35. Deployment Plans for Specific Mobile Application Categories- Employee-to-Employee Social Media: NA, 2012, 2013, 2014, and 2015
  • 36. Deployment Plans for Specific Mobile Application Categories- Wireless Email: NA, 2012, 2013, 2014, and 2015
  • 37. Deployment Plans for Specific Mobile Application Categories- M2M Remote Monitor/Diagnostics: NA, 2012, 2013, 2014, and 2015
  • 38. Deployment Plans for Specific Mobile Application Categories- Local Fleet Vehicle Tracking and Management: NA, 2012, 2013, 2014, and 2015
  • 39. Deployment Plans for Specific Mobile Application Categories- Long-haul Fleet Tracking and Management:
  • 40. NA, 2014 and 2015
  • 41. Deployment Plans for Specific Mobile Application Categories- Mobile Conferencing: NA, 2014 and 2015
  • 42. Deployment Plans for Specific Mobile Application Categories- Mobile Collaboration: NA, 2014 and 2015
  • 43. Satisfaction with Mobile Apps—Percent Very or Somewhat Satisfied: NA, 2010, 2012, 2013, 2014, and 2015
  • 44. How Mobile Solutions Are Being Implemented: NA, 2012, 2013, 2014, and 2015 (MSCM, MWF, MSFA, MAT)
  • 45. Where Mobile Solution Implementation is Occurring: NA, 2012, 2013, 2014, and 2015
  • 46. Barriers to Cloud-based Mobile Apps—Percent of Significant or Somewhat Significant Barrier: NA, 2013 and 2014
  • 47. Use of Mobile Handheld Devices: NA, 2012, 2013, 2014, and 2015
  • 48. Top Barriers to Adoption in the Disinterested Segment—Percent Significant Barrier or Barrier to Adoption: NA, 2015
  • 49. Top Barriers to Adoption in the Planners Segment—Percent Significant Barrier or Barrier to Adoption: NA, 2015
  • 50. Role/Responsibility in the Organization: NA, 2015
  • 51. Role Currently Have in the Organization’s Decision to Provide Mobile Apps to Employees: NA, 2015
  • 52. Top Industries: NA, 2015
Related Research
The overall research objective was to measure the current use and future decision making behavior toward mobile enterprise applications, including a specific focus on mobile asset tracking, mobile sales force automation, mobile workforce management, and mobile supply chain management software solutions. In 2015, the mobile supply chain category replaces wireless email as a fourth area of app focus. The mobile enterprise applications market continues to be a growth market. This study deep drills on the 4 mobile enterprise app categories that can be more expensive and require more complex design and deployment efforts. In all 4 categories, a high percentage of current users continue to plan to expand their implementations over the near term.
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Table of Contents | Research Objectives and Methodology~ || Research Objectives and Methodology~ ||| Research Objectives~ ||| Methodology and Sample~ ||| Reporting Notes~ || Methodology~ | Executive Summary~ || Ubiquitous Apps~ || Drivers and Barriers Behind Mobile B2E~ || Current User Satisfaction~ || Top Business Impacts of Mobile Apps~ || Cloud versus On-premise~ || Top Barriers to Using Cloud-based Solutions~ || Increase in Unauthorized Mobile Apps Use~ || Preferred Mobility Partners~ || Top Selection Criteria for Mobile Apps Partners~ | Market Overview and Definitions~ || Market Overview~ || Market Definitions~ | Today’s Mobile Worker Applications: An Overview~ || Current and Planned Deployment of Mobile Software Applications for Employees~ || Users of Mobile Worker Apps by Title~ || Pros and Cons for Providing Mobile Apps to Employees~ || Percent of Employees Using Company-approved Mobile Apps~ || Presence of a Private Application Store or Catalog~ || Employee Use of Unauthorized Mobile Apps~ | Mobile Devices: Bring Your Own Device versus Company Owned~ || Types of Company-owned Mobile Devices Issued and Personally owned Mobile Devices Supported~ || Mobile Operating Systems Supported~ || Company’s Approach to BYOB~ || Mobile Operating Systems Preferred for BYOD~ | Use of Enterprise Mobility Management Platform~ || Current and Planned Use of an EMM Platform~ | Reasons for Not Implementing Enterprise Mobility Management- Insights for Mobility Partners~ || Key Parties in the Mobile App Decision Process~ || Strategic Partners for Selecting and Implementing Mobile Apps~ || Top Criteria Used to Select a Mobile Business Applications Partner~ || Preferred Type of Mobile Business App~ || Use of No-code/Low-code Development Solutions~ || Top Criteria Used to Select a Specific Prepackaged Mobile Business Application~ | Mobile Enterprise Applications Use Details~ || Deployment Plans for Specific Mobile Application Categories~ || Satisfaction with Selected Mobile Apps~ || Business Impacts of Selected Mobile Apps~ || Mobile Solution Implementation: How It Occurred~ || Where Mobile Solution Implementation Is Occurring~ || Barriers to Cloud-based Mobile Apps~ || Use of Mobile Handheld Devices~ | Barriers to Future Adoption among Current Non-users~ || Top Barriers to Mobile Solution Adoption in the Disinterested Segment~ || Top Barriers to Mobile Solution Adoption in the Planners Segment~ | Legal Disclaimer~ | Demographics~ || Role/Responsibility in the Organization~ || Role Currently Have in the Organization’s Decision to Provide Mobile Apps to Employees~ ||||| Top Industries~ | The Frost & Sullivan Story: The Journey to Visionary Innovation~ || The Frost & Sullivan Story~ || Value Proposition: Future of Your Company & Career - Our 4 Services Drive Each Level of Relative Client Value~ || Global Perspective - 40+ Offices Monitoring for Opportunities and Challenges~ || Industry Convergence - Comprehensive Industry Coverage Sparks Innovation Opportunities~ || 360º Research Perspective - Integration of 7 Research Methodologies Provides Visionary Perspective~ || Implementation Excellence - Leveraging Career Best Practices to Maximize Impact~ || Our Blue Ocean Strategy - Collaboration, Research and Vision Sparks Innovation
List of Charts and Figures 1. Year-over-Year Sample Demographics: NA, 2010, 2012, 2013, 2014, and 2015~ 2. Top 3 Business Impacts of Selected Mobile Apps- Percent of Significant and Somewhat Significant Ratings: NA, 2015~ 3. Top 3 Business Impacts of Selected Mobile Apps–Percent of Significant and Somewhat Significant Ratings: NA, 2015~ 4. The Frost & Sullivan Story~ 5. Value Proposition: Future of Your Company & Career - Our 4 Services Drive Each Level of Relative Client Value~ 6. Global Perspective - 40+ Offices Monitoring for Opportunities and Challenges~ 7. Industry Convergence - Comprehensive Industry Coverage Sparks Innovation Opportunities~ 8. 360º Research Perspective - Integration of 7 Research Methodologies Provides Visionary Perspective~ 9. Implementation Excellence - Leveraging Career Best Practices to Maximize Impact~ 10. Our Blue Ocean Strategy - Collaboration, Research and Vision Sparks Innovation~| 1. Current and Planned Mobile Worker Application Deployment: NA, 2015~ 2. Reasons for Providing Mobile Apps to Employees- Percent Very Important: NA, 2015~ 3. Reasons against Providing Mobile Apps to Employees- Percent Very Important: NA, 2015~ 4. Satisfaction with Mobile Apps- Percent Very or Somewhat Satisfied: NA, 2010, 2013, 2014 and 2015~ 5. Where Mobile Solution Implementation is Occurring: NA, 2012, 2013, 2014, and 2015~ 6. Barriers to Cloud-based Mobile Apps- Percent of Significant or Somewhat Significant Barrier: NA, 2013 and 2014~ 7. Employee Use of Unauthorized Mobile Apps as a Problem: NA, 2014 and 2015~ 8. Strategic Partners for Selecting and Implementing Mobile Apps: NA, 2015~ 9. Top Criteria Used to Select a Mobile Business Applications Partner- Very Important: NA, 2015~ 10. Current and Planned Mobile Worker Application Deployment: NA, 2015~ 11. Users of Mobile Worker Apps by Title: NA, 2015~ 12. Reasons for Providing Mobile Apps to Employees—Percent Very Important: NA, 2015~ 13. Reasons against Providing Mobile Apps to Employees—Percent Very Important: NA, 2015~ 14. Percent of Employees Using Company-approved Mobile Apps: NA, 2015~ 15. Presence of a Private App Store or Catalog: NA, 2015~ 16. Employee Use of Unauthorized Mobile Apps as a Problem: NA, 2014 and 2015~ 17. Types of Company-owned Mobile Devices Issued and Personally owned Mobile Devices Supported: NA, 2015~ 18. Mobile Operating Systems Supported: NA, 2015~ 19. Company Support of BYOD: NA, 2015~ 20. Company-supported Mobile Operating System: NA, 2015~ 21. Mobile Operating Systems Preferred for BYOD: NA, 2015~ 22. Current and Planned Use of an EMM Platform: NA, 2014~ 23. Reasons for Not Implementing Mobility Management Platforms: NA, 2015~ 24. Decision Makers of Mobile Business Apps Deployment: NA, 2015~ 25. Strategic Partners for Selecting and Implementing Mobile Apps: NA, 2015~ 26. Top Criteria Used to Select a Mobile Business Applications Partner—Very important: NA, 2015~ 27. Preferred Mobile Business Apps Deployment: NA, 2014 and 2015~ 28. Use of No-code/Low-code Development Solutions: NA, 2015~ 29. Top Criteria Used to Select a Specific Prepackaged Mobile Business Application—Very important/important: NA, 2015~ 30. Deployment Plans for Specific Mobile Application Categories- MSCM:NA, 2013, 2014, and 2015~ 31. Deployment Plans for Specific Mobile Application Categories- MSFA:NA, 2010, 2012, 2013, 2014, and 2015~ 32. Deployment Plans for Specific Mobile Application Categories- MWM:NA, 2010, 2012, 2013, 2014, and 2015~ 33. Deployment Plans for Specific Mobile Application Categories- MAT:NA, 2012, 2013, 2014, and 2015~ 34. Deployment Plans for Specific Mobile Application Categories- Access to Internal Databases: NA, 2012, 2013, 2014, and 2015~ 35. Deployment Plans for Specific Mobile Application Categories- Employee-to-Employee Social Media: NA, 2012, 2013, 2014, and 2015~ 36. Deployment Plans for Specific Mobile Application Categories- Wireless Email: NA, 2012, 2013, 2014, and 2015~ 37. Deployment Plans for Specific Mobile Application Categories- M2M Remote Monitor/Diagnostics: NA, 2012, 2013, 2014, and 2015~ 38. Deployment Plans for Specific Mobile Application Categories- Local Fleet Vehicle Tracking and Management: NA, 2012, 2013, 2014, and 2015~ 39. Deployment Plans for Specific Mobile Application Categories- Long-haul Fleet Tracking and Management:~ 40. NA, 2014 and 2015~ 41. Deployment Plans for Specific Mobile Application Categories- Mobile Conferencing: NA, 2014 and 2015~ 42. Deployment Plans for Specific Mobile Application Categories- Mobile Collaboration: NA, 2014 and 2015~ 43. Satisfaction with Mobile Apps—Percent Very or Somewhat Satisfied: NA, 2010, 2012, 2013, 2014, and 2015~ 44. How Mobile Solutions Are Being Implemented: NA, 2012, 2013, 2014, and 2015 (MSCM, MWF, MSFA, MAT)~ 45. Where Mobile Solution Implementation is Occurring: NA, 2012, 2013, 2014, and 2015~ 46. Barriers to Cloud-based Mobile Apps—Percent of Significant or Somewhat Significant Barrier: NA, 2013 and 2014~ 47. Use of Mobile Handheld Devices: NA, 2012, 2013, 2014, and 2015~ 48. Top Barriers to Adoption in the Disinterested Segment—Percent Significant Barrier or Barrier to Adoption: NA, 2015~ 49. Top Barriers to Adoption in the Planners Segment—Percent Significant Barrier or Barrier to Adoption: NA, 2015~ 50. Role/Responsibility in the Organization: NA, 2015~ 51. Role Currently Have in the Organization’s Decision to Provide Mobile Apps to Employees: NA, 2015~ 52. Top Industries: NA, 2015~
Author Jeanine Sterling
Industries Telecom
WIP Number NFB4-01-00-00-00
Is Prebook No