2016 Buyers' Guide—On-premises UC Platforms for SMBs

A Deep Dive into Twelve Prominent Solutions

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Not all customers, locations or users will move to cloud communications services. There are valid reasons to deploy UC solution on the customer premises. This Buyers' Guide overviews capabilities available with the flagship SMB platforms offered by North America's leading UC platform vendors. Details include: development direction, scale, performance, deployment options, endpoints and applications support, legacy platform and cloud migration options, and more. SMB decision makers can factor this information into their UC investments.

Table of Contents

1. Introduction
2. Key Findings
3. Vendor and Platform Profiles
3CX
Alcatel-Lucent Enterprise
Allworx
Avaya
Cisco
Digium
Mitel
NEC
ShoreTel
Toshiba Telecommunication Systems Division
Unify
Vertical Communications
4. Recommendations for SMB Buyers
5. Appendix
Related F&S Research
6. Market Definitions
7. Legal Disclaimer
8. The Frost & Sullivan Story




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