6th Annual Voice of Customer Study on Indian Logistics Industry Benchmarking and Analysis of Outsourcing Trends

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The study provides benchmarking of Indian logistics service providers (LSP) across 8 key industry sectors on key performance criteria. It also provides a comprehensive analysis of the logistics spend and its breakup by category; logistics outsourcing trends; logistics efficiency before & after using 3PL; and also the comparison of LSP performance as against the importance for end-users on selection criteria. Further, the study provides enduser preferences for multiple LSPs, reasons for outsourcing logistics, typical contract duration with LSPs, current and expected usage of logistics technologies. In addition, the study also provides the names of top 3 LSPs for each industry including the Best LSP for each industry for the year 2010.

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6th Annual Voice of Customer Study on Indian Logistics Industry Benchmarking and Analysis of Outsourcing Trends, Benchmarking Indian Logistics Industry and Analysis of Outsourcing TrendsIndian Logistics Benchmarking StudyIndia Logistics Industry Benchmarking and Outsourcing Analysis Study 2010




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