7th Annual Voice of Customer Study on Indian Logistics Industry Benchmarking and Analysis of End-user Preferences

7th Annual Voice of Customer Study on Indian Logistics Industry Benchmarking and Analysis of End-user Preferences

Logistics Service Providers (LSPs) Unable to Match End-user Expectations on Key Performance Metrics

RELEASE DATE
28-Jun-2012
REGION
Asia Pacific
Research Code: P511-01-00-00-00
SKU: TP00151-NA-MR_15449

$10,000.00

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TP00151-NA-MR_15449

$10,000.00

$7,500.00 save 25 %

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Description

The study provides benchmarking of Indian logistics service providers (LSPs) across eight key industry sectors on key performance criteria. It also provides a comprehensive analysis of the logistics outsourcing trends, logistics efficiency after using 3PL, and also the comparison of LSP performance on important selection criteria based on end-user ratings. Further, the study discusses the end-user preferences for multiple LSPs, reasons for outsourcing logistics, and the typical contract duration with LSPs. In addition, the study also provides the names of Top 3 LSPs for each industry for Domestic Logistics and International Logistics respectively including the Best LSP in each segment for 2011.

Table of Contents

Related Research
The study provides benchmarking of Indian logistics service providers (LSPs) across eight key industry sectors on key performance criteria. It also provides a comprehensive analysis of the logistics outsourcing trends, logistics efficiency after using 3PL, and also the comparison of LSP performance on important selection criteria based on end-user ratings. Further, the study discusses the end-user preferences for multiple LSPs, reasons for outsourcing logistics, and the typical contract duration with LSPs. In addition, the study also provides the names of Top 3 LSPs for each industry for Domestic Logistics and International Logistics respectively including the Best LSP in each segment for 2011.
More Information
No Index Yes
Podcast No
Author Srinath Manda
Industries Transportation and Logistics
WIP Number P511-01-00-00-00
Is Prebook No