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Logistics Service Providers (LSPs) Unable to Match End-user Expectations on Key Performance Metrics
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The study provides benchmarking of Indian logistics service providers (LSPs) across eight key industry sectors on key performance criteria. It also provides a comprehensive analysis of the logistics outsourcing trends, logistics efficiency after using 3PL, and also the comparison of LSP performance on important selection criteria based on end-user ratings. Further, the study discusses the end-user preferences for multiple LSPs, reasons for outsourcing logistics, and the typical contract duration with LSPs. In addition, the study also provides the names of Top 3 LSPs for each industry for Domestic Logistics and International Logistics respectively including the Best LSP in each segment for 2011.
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