Adoption Trends in Managed Services: Tailored Services Offer Greatest Appeal, Especially in the Mid-Market

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Based on responses from IT decision-makers, Frost & Sullivan looked at the IT challenges that are likely to drive a managed services decision. We also examined which businesses are adopting managed services and which services they are adopting, as well as what they expect of their managed service providers (MSPs). We present results by business segment and industry, to determine differences in expectations and adoption trends.

We focus particularly on managed cloud services, which are among the most commonly-used managed services for businesses of all sizes.

Table of Contents

Adoption Trends in Managed Services: Tailored Services Offer Greatest Appeal, Especially in the Mid-MarketCC 6-3IntroductionThe Frost & Sullivan Cloud User Survey MethodologyManaged Services AdoptionData Center Management Challenges Solved by Managed Cloud Customer Criteria for Selecting an MSPFrost & Sullivan - The Last WordAbout Frost & Sullivan




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