An End User Perspective on Navigating Digital Transformation, North America, 2017

Gain a Competitive Advantage Using Insights from IT Buyers

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The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in North America, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics, Omnichannel Marketing, Customer Experience Management, Cyber Security, Internet of Things, Enterprise Content and Business Processes Management, Fintech, and API/CPaaS (Application Programming Interface/Communications Platforms as a Service) Strategy.Frost & Sullivan aims to:• Understand the IT-related challenges organizations face today• Monitor the status of digital transformation includi

Table of Contents

1. Research Objectives and Methods
Research Objectives
Survey Methodology
Navigating Digital Transformation—Respondent IT Decision Maker Profile, North America, 2017
Navigating Digital Transformation—Respondent's Job Titles, North America, 2017
2. Summary of Key Findings
Challenges Faced by IT Departments; IT Investment Drivers
Plans for Investment
Digital Transformation—Readiness, Replacements
3. Perceptions of IT Solutions—Challenges, Investment Drivers, IT’s Impact on Revenues and Cost Reduction Efforts, and Security Concerns
Navigating Digital Transformation—IT & Communications Investments Today, North America, 2017
Navigating Digital Transformation—Top Challenges for IT, North America, 2017
Navigating Digital Transformation—Top Drivers for IT Investment Over Next 2 Years, North America, 2017 to 2019
Navigating Digital Transformation—Top Technologies to Impact Revenue Growth, North America, 2017
Navigating Digital Transformation—Top Technologies to Impact Cost Reduction Efforts, North America, 2017
Navigating Digital Transformation—Top Security Concerns Regarding IT, North America, 2017
4. Digital Transformation—Readiness & Critical Investments
Navigating Digital Transformation—Digital Transformation Readiness, North America, 2017
Navigating Digital Transformation—Businesses Achieving Revenue Growth Over 51% by Stage of Digital Transformation Readiness, North America, 2017
Navigating Digital Transformation—Critical Investments for Digital Transformation Over next Five Years, North America, 2017
5. Digital Transformation—IT Budgets & Plans for Investments
Navigating Digital Transformation—Budget Change Expectations, North America, 2018
Navigating Digital Transformation—Plans for Investment Over Next Two Years, North America, 2017
6. Digital Transformation—Strategic Imperatives
Strategic Imperatives for Success and Growth
7. The Last Word
Three Big Predictions
Legal Disclaimer
8. The Frost & Sullivan Story

Why Frost & Sullivan

Working with the CEO’s growth team to create a vision based on a transformation growth strategy

Creating content-based digital marketing strategies that leverage our research perspective to differentiate and “tell your story”

Tracking over 1000 emerging technologies and analyzing the impact by industry and application to reveal the companies to watch in each sector

The Frost & Sullivan team is based in our 45 global offices and have developed a powerful global understandings of how industries operate on a global level.