An Overview of the Enterprise Instant Messaging Market in South Africa

Enterprise instant messaging applications have become a centrepiece of UC solutions

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This study provides an opportunity analysis of the South African enterprise instant messaging market. With growing enterprise applications and unified communications solutions, enterprises are seeking cost-effective means for communicating, both internally and externally. The enterprise instant messaging market is driven by the mobile instant messaging, the instant messaging application as a component of unified messaging solutions, and cloud-based instant messaging applications. The demand from medium-sized enterprises is likely to be the future revenue driver for the enterprise instant messaging market in South Africa, due to the increasing awareness of the soft returns on investments and the declining costs of deployment and bandwidth.

Table of Contents

An Overview of the Enterprise Instant Messaging Market in South Africa, PreambleContents Figures and ChartsTable of Contents, List of Figures and List of ChartsAn Overview of the Enterprise Instant Messaging Market in South Africa, Executive SummaryResearch Overview Market Overview and Key FindingsKey FindingsAn Overview of the Enterprise Instant Messaging Market in South Africa, Research Aim and ObjectivesAim and ObjectivesAim and Objectives of the StudyAn Overview of the Enterprise Instant Messaging Market in South Africa, Research Scope and DefinitionsScope and DefinitionsScope and Definitions of the StudyAn Overview of the Enterprise Instant Messaging Market in South Africa, Research MethodologyDescription of the Research MethodologyMethodology Applied in the ResearchAn Overview of the Enterprise Instant Messaging Market in South Africa, Overview of the Enterprise Instant Messaging MarketMarket OverviewEnterprise Instant Messaging Market OverviewAn Overview of the Enterprise Instant Messaging Market in South Africa, Future Trends of EIM ApplicationsSpending and Deployment PatternsKey Tends of Spending and Deployment PatternsAn Overview of the Enterprise Instant Messaging Market in South Africa, End User’s Vendor Selection and Switching CriteriaReview of Key Vendor Selection and Switching CriteriaKey Criteria for Vendor Selection and SwitchingAn Overview of the Enterprise Instant Messaging Market in South Africa, Market Engineering MeasurementsMeasures Used in the Research ServiceMeasurement Tools Used to Quantify Market Growth and DevelopmentsAn Overview of the Enterprise Instant Messaging Market in South Africa, Industry Challenges and Market ForcesIndustry Challenges Drivers RestraintsAnalysis of Industry Challenges and Market Drivers and RestraintsAn Overview of the Enterprise Instant Messaging Market in South Africa, Market ForecastQuantitative Measures of Market DevelopmentsThe Qualification of Market Growth OpportunitiesAn Overview of the Enterprise Instant Messaging Market in South Africa, Competitive Landscape and Competitors’ ProfilesMarket CompetitionLandscape of Market Competition and ProfilingAn Overview of the Enterprise Instant Messaging Market in South Africa, Opportunity AnalysisMarket Growth OpportunitiesGrowth Opportunities in the FutureAn Overview of the Enterprise Instant Messaging Market in South Africa, Industry Best PracticesBest Practices of Current and Future Market ParticipantsBest Practices of Market ParticipantsAn Overview of the Enterprise Instant Messaging Market in South Africa, Strategic RecommendationsStrategic Actions for VendorsRecommended Strategies for Market ParticipantsAn Overview of the Enterprise Instant Messaging Market in South Africa, ConclusionsConcluding RemarksFinal ConclusionsAn Overview of the Enterprise Instant Messaging Market in South Africa, About Frost & SullivanA Brief Introduction of Frost & SullivanFrost & Sullivan Company Profile




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