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Analysis of the Asia-Pacific Hosted Contact Center Market

Hosted Model Presents Attractive Benefits for Both Small-sized and Large Contact Centers

  • Research Code : P756-01-00-00-00
  • SKU : IT00786-AP-MR_02117
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  • Release Date : 15-Oct-2013
  • Region : Asia Pacific
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This research service includes analysis of the hosted contact center services market in the Asia-Pacific region. Market sizing and forecasting is provided for Asia Pacific in terms of both seats and revenue. The competitive landscape is examined at a vendor level as well as at a service provider level. Furthermore, profiles of key hosted vendors and service providers in the region are provided. Regional analyses and forecasting are provided for six regions within the total Asia Pacific market including Association of Southeast Asian Nations (ASEAN), Greater China, India, Japan, and South Korea.

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