Analysis of the Latin American Hosted IP Telephony and Integrated UCC Applications Market

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The hosted Internet protocol (IP) telephony and integrated unified communications and collaboration (UCC) applications market in Latin American is expected to exhibit impressive growth during the next 7 years. The number of service providers offering these solutions is projected to significantly increase in the next 12–18 months, thus augmenting the competitive market pressure. This study provides metrics and forecasts regarding market size, number of installed users, market share, and market analysis by country, license type, industry vertical, and size of enterprise. The base year for this study is 2013 while forecasts reach 2020. The research methodology is based heavily on primary interviews and also on secondary information.

Table of Contents

Executive SummaryKey FindingsKey Findings (continued)Market Engineering MeasurementsCEO’s PerspectiveMarket OverviewMarket DefinitionsMarket Definitions (continued) Market Definitions (continued)Market Definitions (continued)Market Definitions (continued)Market Definitions (continued)Key Questions This Study Will AnswerMarket Distribution ChannelsMarket Distribution Channels Discussion Market ReadinessSegmentation by Country Segmentation by Country Discussion Segmentation by Enterprise SizeSegmentation by Enterprise Size Discussion Drivers and Restraints—Hosted IP Telephony and Integrated UCC Applications MarketMarket DriversMarket RestraintsMarket Drivers, Restraints, Internal Challenges, and ExpectationsMarket Drivers, Restraints, Internal Challenges, and Expectations (continued)Market Drivers, Restraints, Internal Challenges, and Expectations (continued)Market Drivers, Restraints, Internal Challenges, and Expectations (continued)Market Drivers, Restraints, Internal Challenges, and Expectations (continued)Market Drivers, Restraints, Internal Challenges, and Expectations (continued)Market Drivers, Restraints, Internal Challenges, and Expectations (continued)Forecasts and Trends—Hosted IP Telephony and Integrated UCC Applications MarketForecast AssumptionsInstalled Users and Revenue ForecastInstalled Users and Revenue Forecast DiscussionPricing Trends and ForecastPricing Trends and Forecast DiscussionDemand Analysis—Hosted IP Telephony and Integrated UCC Applications MarketDemand Analysis—Addressable MarketDemand Analysis by Industry VerticalDemand Analysis by Industry Vertical DiscussionDemand Analysis by Type of LicenseDemand Analysis by Type of License DiscussionDemographic Profile and Implementation StatusDecision—making Process and BudgetDecision—making Process and Budget (continued)Market Share and Competitive Analysis—Hosted IP Telephony and Integrated UCC Applications MarketMarket Share Market Share (continued)Competitive EnvironmentCompetitive Environment (continued)The Last WordThe Last Word—PredictionsLegal DisclaimerAppendixMarket Engineering MethodologyMarket Engineering MeasurementsList of Companies Included in “Others”Partial List of Companies InterviewedTable of Acronyms UsedList of ExhibitsList of Exhibits (continued)List of Exhibits (continued)




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