Asia-Pacific Contact Center Applications Market, 2011

Asia-Pacific Contact Center Applications Market, 2011

Achieved Double-digit Growth Despite Concerns of Overall Economic Slowdown

RELEASE DATE
21-Nov-2012
REGION
Asia Pacific
Research Code: P67C-01-00-00-00
SKU: IT02325-GL-MR_12080

$25,000.00

Special Price $18,750.00 save 25 %

In stock
SKU
IT02325-GL-MR_12080

$25,000.00

$18,750.00 save 25 %

DownloadLink

Pay by invoice

ENQUIRE NOW

Description

This study breaks down the contact center applications market across 13 countries in Asia-Pacific based on 8 application segments including ACD, CTI, IVR, outbound, call monitoring, WFM, speech, and multimedia applications. It presents the market sizing and market share by application as well as by country. Trends are also identified based on technology adoption across different industry sectors as well as by the size of the contact centers. The market drivers and restraints are also discussed for each country in Asia-Pacific.

Table of Contents

Asia-Pacific Contact Center Applications - Growth Momentum Continues

  • APAC Contact Center Application - Core Applications Slow Down - Performance Optimization Accelerates
Related Research
This study breaks down the contact center applications market across 13 countries in Asia-Pacific based on 8 application segments including ACD, CTI, IVR, outbound, call monitoring, WFM, speech, and multimedia applications. It presents the market sizing and market share by application as well as by country. Trends are also identified based on technology adoption across different industry sectors as well as by the size of the contact centers. The market drivers and restraints are also discussed for each country in Asia-Pacific.
More Information
No Index Yes
Podcast No
Author Krishna Baidya
Industries Information Technology
WIP Number P67C-01-00-00-00
Is Prebook No