Asia Pacific Contact Center Applications Market CY 2009

Asia Pacific Contact Center Applications Market CY 2009

RELEASE DATE
21-Oct-2010
REGION
Asia Pacific
Research Code: P43F-01-00-00-00
SKU: IT02291-EU-MR_12046

$25,000.00

Special Price $18,750.00 save 25 %

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SKU
IT02291-EU-MR_12046

$25,000.00

$18,750.00 save 25 %

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Description

The Asia Pacific Contact Center Applications Market CY 2009 study segments the contact center applications market across 14 countries in APAC by 8 different application segments including ACD, CTI, IVR, Outbound, Call Monitoring, WFM, Speech and Multimedia applications, providing market sizing and market share by application, by country. Trends are also provided based on technology adoption and adoption across different industry sectors as well as by size of contact centers. Market drivers, restraints and challenges are also discussed for each country in APAC.

Table of Contents

APAC Contact Center Applications CY 2009

  • Asia Pacific Contact Center Applications Market CY 2009
Related Research
The Asia Pacific Contact Center Applications Market CY 2009 study segments the contact center applications market across 14 countries in APAC by 8 different application segments including ACD, CTI, IVR, Outbound, Call Monitoring, WFM, Speech and Multimedia applications, providing market sizing and market share by application, by country. Trends are also provided based on technology adoption and adoption across different industry sectors as well as by size of contact centers. Market drivers, restraints and challenges are also discussed for each country in APAC.
More Information
No Index Yes
Podcast No
Industries Information Technology
WIP Number P43F-01-00-00-00
Is Prebook No