Asia Pacific Contact Center Applications Market

Asia Pacific Contact Center Applications Market

APAC Contact Center Applications Market Returns to Positive Growth in CY 2010 After Sharp Decline

RELEASE DATE
03-May-2012
REGION
Asia Pacific
Research Code: P525-01-00-00-00
SKU: IT02302-NA-MR_12057
$25,000.00
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SKU
IT02302-NA-MR_12057
$25,000.00
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Description

This study segments the contact center applications market across 14 countries in APAC by 8 different application segments including ACD, CTI, IVR, outbound, call monitoring, WFM, speech, and multimedia applications, providing the market sizing and market share by application and by country. Trends are also provided based on technology adoption and adoption across different industry sectors as well as by size of contact centers. The Market drivers and restraints are also discussed for each country in APAC.

Table of Contents

Asia Pacific Contact Center Applications

  • Asia Pacific Contact Center Applications Market
Related Research
This study segments the contact center applications market across 14 countries in APAC by 8 different application segments including ACD, CTI, IVR, outbound, call monitoring, WFM, speech, and multimedia applications, providing the market sizing and market share by application and by country. Trends are also provided based on technology adoption and adoption across different industry sectors as well as by size of contact centers. The Market drivers and restraints are also discussed for each country in APAC.
More Information
No Index Yes
Podcast No
Author Krishna Baidya
Industries Information Technology
WIP Number P525-01-00-00-00
Is Prebook No