Asia Pacific Contact Center Applications Markets CY 2008

Asia Pacific Contact Center Applications Markets CY 2008

RELEASE DATE
14-Dec-2009
REGION
Asia Pacific
Research Code: P27A-01-00-00-00
SKU: IT02270-EU-MR_12025

$25,000.00

Special Price $18,750.00 save 25 %

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SKU
IT02270-EU-MR_12025

$25,000.00

$18,750.00 save 25 %

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Description

The Asia Pacific Contact Center Applications Markets CY2008 study covers 8 application segments, namely, Automatic Call Distributor (ACD), Computer Telephony Integration (CTI), Interactive Voice Response (IVR), Outbound Systems (OB), Call Monitoring Systems (CM), Workforce Management Systems (WFM), Speech Technology (ST) and Multimedia Systems (MM).

Table of Contents

Total Applications Market

  • Total Applications Market

Total Applications Market

  • Total Applications Market

Frost & Sullivan

  • About Frost & Sullivan
Related Research
The Asia Pacific Contact Center Applications Markets CY2008 study covers 8 application segments, namely, Automatic Call Distributor (ACD), Computer Telephony Integration (CTI), Interactive Voice Response (IVR), Outbound Systems (OB), Call Monitoring Systems (CM), Workforce Management Systems (WFM), Speech Technology (ST) and Multimedia Systems (MM).
More Information
No Index Yes
Podcast No
Industries Information Technology
WIP Number P27A-01-00-00-00
Is Prebook No