Asia Pacific Contact Center Market - End-User Analysis - South Korea

USD 3,950.00

* Required Fields

USD 3,950.00


Be the first to review this product

The presentation includes results from end-user study of contact center managers with more than 20 seats in South Korea. The study identifies operational priorities and technology adoption trends in these six contact center markets. Technology vendor leadership and outsourcing trends are also included in the study.

Table of Contents

Asia Pacific Contact Center Market - End-User Analysis - South Korea, Contact Center End-User Study South KoreaResearch OverviewResearch OverviewSummary of FindingsSummary of FindingsIndustry TrendsIndustry GrowthGrowth ProjectionsCostsTechnology TrendsTechnology ChoiceTechnology Vendor LeadershipTechnology PreferenceTechnology Purchasing TrendsTechnology Adoption TrendsOperational TrendsChallenges and PrioritiesApplication Service ProvidersOutsourcing

Why Frost & Sullivan

Working with the CEO’s growth team to create a vision based on a transformation growth strategy

Creating content-based digital marketing strategies that leverage our research perspective to differentiate and “tell your story”

Tracking over 1000 emerging technologies and analyzing the impact by industry and application to reveal the companies to watch in each sector

The Frost & Sullivan team is based in our 45 global offices and have developed a powerful global understandings of how industries operate on a global level.