Asia Pacific IP Contact Center Markets

Asia Pacific IP Contact Center Markets

RELEASE DATE
29-May-2007
REGION
Asia Pacific
Research Code: P07E-01-00-00-00
SKU: IT02242-AF-MR_11997
$15,000.00
In stock
SKU
IT02242-AF-MR_11997
$15,000.00
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Description

The demand for IP contact centers, is still in its early stages. TDM contact centers are still the preferred choice. In 2005, all countries covered in this study had a larger portion of TDM seats than the hybrid and pure IP seats. Contact centers in the APAC region, currently operate in three different modes, that is, those with Time-division Multiplexing (TDM), Hybrid, or Pure IP seats This study will focus on the second and third modes, and examine it’s co-relation with the first. The study will also analyze the sale of ACD licenses to understand the vendor landscape.

Table of Contents

Asia Pacific IP Contact Center Market

  • Asia Pacific IP Contact Center Market
Related Research
The demand for IP contact centers, is still in its early stages. TDM contact centers are still the preferred choice. In 2005, all countries covered in this study had a larger portion of TDM seats than the hybrid and pure IP seats. Contact centers in the APAC region, currently operate in three different modes, that is, those with Time-division Multiplexing (TDM), Hybrid, or Pure IP seats This study will focus on the second and third modes, and examine its co-relation with the first. The study will also analyze the sale of ACD licenses to understand the vendor landscape.
More Information
No Index Yes
Podcast No
Industries Information Technology
WIP Number P07E-01-00-00-00
Is Prebook No