Asia-Pacific Mobile Services Market, Forecast to 2021

Asia-Pacific Mobile Services Market, Forecast to 2021

Highly Competitive Market with No One Path for Growth

RELEASE DATE
27-Nov-2018
REGION
Asia Pacific
Research Code: 9ABE-00-36-00-00
SKU: TE03860-AP-MR_22591

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Description

The mobile telecoms market in Asia-Pacific consisted of 4.04 billion subscribers in 2017, and is expected to grow to reach 4.58 billion by 2021, with the CAGR (2017–2021) estimated at 3.1%. Across Asia-Pacific, increasing competition is placing further pressure on revenues and margins. YoY revenue growth and CAGR growth are at an all-time low, at 1.7% and 2.3%, respectively.

MNOs are facing highly competitive markets, with no one path for future growth. MNOs have been experiencing declining revenues in voice and messaging services, while data revenue has been witnessing strong growth due to the proliferation of OTT applications. Increasingly competitive markets mean that MNOs will need to look for new revenue streams from innovative new service offerings and optimize their cost structures.

MNOs in the Asia-Pacific region are finding success, offering choices through customized solutions. Focusing on digital services, the ‘mobile first’ culture, technology as a differentiator, and customer experience is also helping. On the cost side, improving operational efficiency is a common theme. Indeed, the opportunity that digitalization of the ecosystem presents could offer MNOs new revenue opportunities; however, MNOs will need to form the necessary partnerships and customize as much as possible.

Digital services have been slow in supplementing MNO revenue. While mobiles will be at the center of market transformation, MNOs need to appreciate that it will take time for the solutions to be developed, the necessary partnerships to be forged, and workable business models to crystalize. It would be prudent to be selective in the areas to develop. With the upcoming 5G technology set to strongly impact the market, careful business strategies and a focus beyond tactical approaches will be critical.

Key trends emerging across Asia-Pacific include MNOs leveraging on platforms, such as IoT and eCommerce, providing B2B ICT services, and offering more customized digital services. Big Data analytics services will increasingly be used by MNOs to improve the efficiency of operations through a proactive problem-solving approach, and mobile biometrics is expected to gain prominence, to become a key enabler in developing countries by 2020.


Research Highlights

This study is based on primary interviews of MNOs, in combination with extensive secondary research. It covers Asia-Pacific trends and details updates within developed and developing countries. Countries covered include South Korea, Japan, China, Hong Kong, Taiwan, Australia, New Zealand, Singapore, Malaysia, Indonesia, Thailand, the Philippines, Vietnam, Cambodia, India, Bangladesh, Pakistan, Myanmar, Nepal, and Sri Lanka. The study’s time frame is 2014–2021, of which the forecast period is from 2018 to 2021.

Companies mentioned in this study include, but are not limited to, China Unicom, Celcom, Maxis, Digi, U Mobile, YTL Communications, Telekom Malaysia, TIME dotCom, Starhub, Singtel, Reliance Jio, Bharti Airtel, NTT DoCoMo, SK Telecom, Verizon, Nuance, Idemia, Qualcomm, iflix, Spuul, Alibaba, and Tencent. Companies interviewed include, but are not limited to, Telstra, Singtel, M1, HKT/CSL, Globe, True, U Mobile, XL, Celcom, NTT DoCoMo, and Tata Communications.

Key Issues Addressed

  • What are the trends in mobile services in Asia-Pacific? What are the penetration rates and how are the prepaid/postpaid contributions like in Asia-Pacific?
  • What are the sources of MNO revenue and the trends impacting them?
  • What is the future of MNO revenue opportunities?
  • Which are the key MNO participants in Asia-Pacific to watch out for and what are their focus/target markets?
  • What is the mobile services outlook for 2018?

Author: Mei Lee Quah

Table of Contents

Key Findings

Market Definitions

Top ICT Trends Impacting Telecommunications Providers

Executive Summary—Key Findings

Key Mobile Services Market Trends

Key Questions this Study will Answer

Snapshot of Asia-Pacific Mobile Telecoms

4G Mobile Penetration Converging by Groupings

Smartphone Penetration Converging by Groupings

Trends Impacting MNO Revenue

Trends Impacting MNO Revenue (continued)

Trends Impacting MNO Revenue—OTT

Trends Impacting MNO Revenue—OTT (continued)

Trends Impacting MNO Revenue—OTT (continued)

Trends Impacting MNO Revenue—Digitalization of the Industry Ecosystem

Trends Impacting MNO Revenue—Unique Subscribers in Developing Countries

Thailand—True

Indonesia—XL

Singapore—M1

Hong Kong—CSL

The Philippines—Globe

Top 2 Mobile Service Providers in Asia-Pacific

Country Analysis—Malaysia

Country Analysis—Malaysia (continued)

Country Analysis—Malaysia (continued)

Country Analysis—Malaysia (continued)

Country Analysis—Malaysia (continued)

Country Analysis—Malaysia (continued)

Country Analysis—Malaysia (continued)

Country Analysis—Malaysia (continued)

Country Analysis—Malaysia (continued)

Country Analysis—Malaysia (continued)

Country Analysis—Malaysia (continued)

Country Analysis—Malaysia (continued)

Country Analysis—Singapore

Country Analysis—Singapore (continued)

Country Analysis—Singapore (continued)

Country Analysis—Singapore (continued)

Country Analysis—Singapore (continued)

Country Analysis—Singapore (continued)

Country Analysis—Singapore (continued)

Country Analysis—India

Country Analysis—India (continued)

Country Analysis—India (continued)

Country Analysis—Japan

Corporate Strategy

Digital Services—Voice and Messaging

Digital Services—Voice and Messaging (continued)

Digital Services—Content

Digital Services—Content (continued)

Digital Services—Content (continued)

Digital Services—Content (continued)

Network and IT—Technology

Network and IT—Technology (continued)

Network and IT—Technology (continued)

Network and IT—Technology (continued)

Network and IT—Technology (continued)

Customer Service

Customer Service (continued)

Customer Service (continued)

Growing Opportunities in B2B Business Segment for MNOs

Adoption of Mobile Technologies by SMEs

Biometric Solution Providers Targeting MNOs

MNO Adoption of Biometric Solutions

Benefits and Impact of Biometric Solutions to MNOs

Mobile Biometrics Implementation in Asia-Pacific

Growth Opportunity 1—Mobile Services

Growth Opportunity 2—5G

Strategic Imperatives for Success and Growth

Conclusion and Recommendations

The Last Word—3 Big Predictions

Legal Disclaimer

List of Exhibits

The Frost & Sullivan Story

Value Proposition—Future of Your Company & Career

Global Perspective

Industry Convergence

360º Research Perspective

Implementation Excellence

Our Blue Ocean Strategy

Related Research
The mobile telecoms market in Asia-Pacific consisted of 4.04 billion subscribers in 2017, and is expected to grow to reach 4.58 billion by 2021, with the CAGR (2017–2021) estimated at 3.1%. Across Asia-Pacific, increasing competition is placing further pressure on revenues and margins. YoY revenue growth and CAGR growth are at an all-time low, at 1.7% and 2.3%, respectively. MNOs are facing highly competitive markets, with no one path for future growth. MNOs have been experiencing declining revenues in voice and messaging services, while data revenue has been witnessing strong growth due to the proliferation of OTT applications. Increasingly competitive markets mean that MNOs will need to look for new revenue streams from innovative new service offerings and optimize their cost structures. MNOs in the Asia-Pacific region are finding success, offering choices through customized solutions. Focusing on digital services, the ‘mobile first’ culture, technology as a differentiator, and customer experience is also helping. On the cost side, improving operational efficiency is a common theme. Indeed, the opportunity that digitalization of the ecosystem presents could offer MNOs new revenue opportunities; however, MNOs will need to form the necessary partnerships and customize as much as possible. Digital services have been slow in supplementing MNO revenue. While mobiles will be at the center of market transformation, MNOs need to appreciate that it will take time for the solutions to be developed, the necessary partnerships to be forged, and workable business models to crystalize. It would be prudent to be selective in the areas to develop. With the upcoming 5G technology set to strongly impact the market, careful business strategies and a focus beyond tactical approaches will be critical. Key trends emerging across Asia-Pacific include MNOs leveraging on platforms, such as IoT and eCommerce, providing B2B ICT services, and offering more customized digital services. Bi
More Information
No Index No
Podcast No
Author Mei Lee Quah
Industries Telecom
WIP Number 9ABE-00-36-00-00
Is Prebook No
GPS Codes 9657,9702-C1,9705-C1,9838-C1,9A66-C1