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This unified communications (UC) market tracker for the calendar year (CY) 2013 offers an analysis of regional UC demand across 14 Asia-Pacific markets. It analyses market trends, vendors’ market performance, vertical and horizontal market splits, go-to market strategies, and major public customer wins. The UC market in this tracker is segmented into IP telephony, traditional telephony, IM/presence, email, unified messaging (UM), conferencing and collaboration, mobility, and contact center applications. The base year is CY 2013. Historical data is provided for CY 2012, and forecasts are given until CY 2020.
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