Assessment of Asia Pacific Contact Center Market CY 2009 (Executive Summary and APAC)

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This study is an assessment of the contact center industry across 6 regions in APAC: Australia & New Zealand, ASEAN, Greater China, India, South Korea and Japan. It reports the number of contact centers, agent seats and agents in these markets in CY2009. This research service contains the Executive Summary and the APAC Chapter of the Contact Center Assessment study.

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Assessment of Asia Pacific Contact Center Market CY 2009 (Executive Summary and APAC), APAC Contact Center Assessment CY 2009Executive Summary and APAC ChapterAPAC Contact Center Assessment CY 2009




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