Assessment of the Asia Pacific Contact Center Markets CY2005

Assessment of the Asia Pacific Contact Center Markets CY2005

RELEASE DATE
11-Jun-2007
REGION
Asia Pacific
Research Code: P0C0-01-00-00-00
SKU: IT02246-EU-MR_12001

$15,000.00

Special Price $11,250.00 save 25 %

In stock
SKU
IT02246-EU-MR_12001

$15,000.00

$11,250.00 save 25 %

DownloadLink

Pay by invoice

ENQUIRE NOW

Description

The Asia Pacific contact center market witnesses strong growth, as most of the markets in the region are emerging and developing economies with increasing focus on customer service functions. In 2005, the Asia Pacific region had over 20,100 contact centers with 1,179,500 seats, and 1,601,200 agents. As the Asia Pacific region comprises both developed and developing markets, growth trends and drivers across the region vary considerably. Although the growth in terms of seats or centers might not be high in some markets, the growth in Asia Pacific is driven by increasing sophistication of the contact centers.

Table of Contents

Contact Center Assessment Study CY2005

  • Contact Center Assessment Study CY2005
Related Research
The Asia Pacific contact center market witnesses strong growth, as most of the markets in the region are emerging and developing economies with increasing focus on customer service functions. In 2005, the Asia Pacific region had over 20,100 contact centers with 1,179,500 seats, and 1,601,200 agents. As the Asia Pacific region comprises both developed and developing markets, growth trends and drivers across the region vary considerably. Although the growth in terms of seats or centers might not be high in some markets, the growth in Asia Pacific is driven by increasing sophistication of the contact centers.
More Information
No Index Yes
Podcast No
Industries Information Technology
WIP Number P0C0-01-00-00-00
Is Prebook No