Assessment of the Asia Pacific Contact Center Markets
Assessment of the Asia Pacific Contact Center Markets
20-Dec-2005
Asia Pacific
$15,000.00
Special Price $11,250.00 save 25 %
Description
The Asia Pacific region represents a set of developed, developing, and under-developed contact center markets. As the Asian markets develop, the demand for better customer service is expected to increase and drive the growth of contact centers in the region. The dynamics in the marketplace is also driven by the global phenomena of outsourcing and offshoring. Contact center outsourcing is a key driver for the growth of the market. Many companies in Asia Pacific are considering outsourcing as a strategic option for their contact centers to reap benefits such as reduced costs, flexibility, and scalability of operations, and the ability to focus on business processes that are critical to their core business.
Table of Contents
Asia Pacific Snapshot
- Asia Pacific Snapshot
Key Market Findings
- Key Market Findings
Growth Forecasts
- Growth Forecasts
Assessment of the Asia Pacific Contact Center Market
Summary of Key Findings
Definitions and Methodology
Introduction
- Summary of Key Findings
State of the Industry
- Definitions and Methodology
Model Analysis
- Introduction
Vertical Analysis
- State of the Industry
Trends by Countries Serviced
- Model Analysis
Labor Trends
- Vertical Analysis
Conclusion
- Trends by Countries Serviced
Summary of Key Findings
Definitions and Methodology
Introduction
State of the Industry
Model Analysis
Vertical Analysis
Trends by Countries Serviced
Labor Trends
Conclusion
Summary of Key Findings
Definitions and Methodology
Introduction
State of the Industry
Model Analysis
Vertical Analysis
Trends by Countries Serviced
Labor Trends
Conclusion
Summary of Key Findings
Definitions and Methodology
Introduction
State of the Industry
Model Analysis
Vertical Analysis
Trends by Countries Serviced
Labor Trends
Conclusion
Summary of Key Findings
Definitions and Methodology
Introduction
State of the Industry
Model Analysis
Vertical Analysis
Trends by Countries Serviced
Labor Trends
Conclusion
Summary of Key Findings
Definitions and Methodology
Introduction
State of the Industry
Model Analysis
Vertical Analysis
Trends by Countries Serviced
Labor Trends
Conclusion
Summary of Key Findings
Definitions and Methodology
Introduction
State of the Industry
Model Analysis
Vertical Analysis
Trends by Countries Serviced
Labor Trends
Conclusion
Summary of Key Findings
Definitions and Methodology
Introduction
State of the Industry
Model Analysis
Vertical Analysis
Trends by Countries Serviced
Labor Trends
Conclusion
Summary of Key Findings
Definitions and Methodology
Introduction
State of the Industry
Model Analysis
Vertical Analysis
Trends by Countries Serviced
Labor Trends
Conclusion
Summary of Key Findings
Definitions and Methodology
Introduction
State of the Industry
Model Analysis
Vertical Analysis
Trends by Countries Serviced
Labor Trends
Conclusion
Summary of Key Findings
Definitions and Methodology
Introduction
State of the Industry
Model Analysis
Vertical Analysis
Trends by Countries Serviced
Labor Trends
Conclusion
Summary of Key Findings
Definitions and Methodology
Introduction
State of the Industry
Model Analysis
Vertical Analysis
Trends by Countries Serviced
Labor Trends
Conclusion
Summary of Key Findings
Definitions and Methodology
Introduction
State of the Industry
Model Analysis
Vertical Analysis
Trends by Countries Serviced
Labor Trends
Conclusion
Popular Topics
No Index | Yes |
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Podcast | No |
Industries | Information Technology |
WIP Number | 4B46-01-00-00-00 |
Is Prebook | No |