Benchmarking Key Performance Indicators for Aftermarket Distributors

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Installers choose a automotive parts distributors for a variety of reasons. This study evaluates the motivating factors behind installer supplier decisions. This study defines the distribution structure of the North American replacement auto parts industry, and evaluates the proportion of revenues that flow through the various channels and attempts to define the what, where, when, and why of how installers come to their supplier decision for each part or repair job.

Table of Contents

Benchmarking Key Performance Indicators for Aftermarket DistributorsAnalysis of Automotive Part Distributor Key Performance Indicators Research Findings

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