Beyond Fulfillment - Implementing a Service Layer to Enable Unified Customer Delivery

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If Communication Service Providers (CSPs) are to build next generation networks that deliver next generation services to a "market of one" then the mass market strategies, processes and systems that have been employed for the last 100 years have got to go. The networks have changed and the services have changed but the processes - the way that CSPs do business - have not substantially changed.

Table of Contents

Beyond Fulfillment - Implementing a Service Layer to Enable Unified Customer DeliveryOSSCS 10-11Executive SummaryIntroductionStarting Over; Yet AgainViva Le EvolutionImplementing a Service LayerExamplesStratecast - The Last WordAbout Stratecast




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