USD
GBP
CNY
EUR
INR
JPY
MYR
ZAR
KRW
THB
Big Data and Analytics in Customer Service, 2016
Big Data and Analytics in Customer Service, 2016
Analytics Emerges as Fastest Growing Segment of Customer Contact, Redefines Company Engagement with Customers
RELEASE DATE
20-Apr-2016
20-Apr-2016
REGION
North America
North America
Deliverable Type
Market Research
Market Research
Research Code: 9857-00-68-00-00
SKU: IT02982-NA-MR_17000
$1,500.00
In stock
SKU
IT02982-NA-MR_17000
Description
The Big Data and Analytics market is diverse, with hundreds of solution providers in varying segments, but until recently the practical application of Big Data within customer contact was marginal at best. This is now changing as analytics is the fastest growing segment of customer contact, and the key driver in transforming the way companies engage with customers. This research highlights the potential for Big Data Analytics in the transformation of customer service.
Table of Contents
Market Insight
Growth dialog™
A tailored session with you where we identify the:- Strategic Imperatives
- Growth Opportunities
- Best Practices
- Companies to Action
Impacting your company's future growth potential.
Popular Topics
The Big Data and Analytics market is diverse, with hundreds of solution providers in varying segments, but until recently the practical application of Big Data within customer contact was marginal at best. This is now changing as analytics is the fastest growing segment of customer contact, and the key driver in transforming the way companies engage with customers. This research highlights the potential for Big Data Analytics in the transformation of customer service.
| Deliverable Type | Market Research |
|---|---|
| No Index | No |
| Podcast | No |
| Author | Nancy Jamison |
| Industries | Information Technology |
| WIP Number | 9857-00-68-00-00 |
| Is Prebook | No |