BMS - Small-Medium Business Voice Solutions: Overview and an Examination of Whaleback Systems

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In this report we review the spectrum of outsourcing opportunities that enterprises of all sizes present. We then examine a particular type of outsourced service: office telephony solutions. We offer a taxonomy of different solution models based on logistical, technological, and financial considerations. We then analyze the particular requirements that SMBs bring to the office telephony market.

Table of Contents

BMS - Small-Medium Business Voice Solutions: Overview and an Examination of Whaleback SystemsBMS 1-08Executive SummaryIntroduction: The Spectrum of Outsourced ServicesDeployment ConsiderationsSMB PerspectiveThe Whaleback Systems SolutionStratecast Partners - The Last WordAbout Stratecast Partners




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