Breaking the Kiosk Image: How Some European Vendors are Adding Value in Stumbling Markets

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Against the backdrop of falling revenues, delayed decision-making and failing pilot schemes some of the leading multimedia kiosk vendors in Europe are looking at how they can shed the 'PC-in-a-box' image that threatens to undermine what they maintain is real value-add.

Table of Contents

Breaking the Kiosk Image, Executive SummaryThe European Kiosk Market Must and Will ChangeToo Many Vendors-Not Enough ValueTo Get a Different Result - Do Things DifferentlyBreaking the Kiosk Image, European Kiosk Market MeasurementsPurchase Motivators and InhibitorsWhat Factors Drive and Restrain the Kiosk MarketCritical Success Factors for Kiosk ImplementationsMarket MeasurementsThe Market for Kiosks in 2002 and BeyondWho Sold What - Kiosk Market SharesWhich Industries Use KiosksPrices and Price PressureWho Sold What WhereFranceGermanyUnited KingdomItalyBreaking the Kiosk Image, VendorsKey VendorsIBMNCRWincor NixdorfNeoProductsCyberDData Vision Europe (DVE)friendlywayPolygonHeddier ElectronicWerkStationIERCyberdeckMoneyLineNetkaMultiServiceBreaking the Kiosk Image, AwardsFrost & Sullivan Market Engineering Award for Market LeadershipWincor NixdorfThe Frost & Sullivan Market Engineering Award for Market PenetrationNeoProductsFrost & Sullivan Market Engineering Award for Vertical Market PenetrationIER

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