Canadian Residential Voice Services - Is Voice Still the Killer App?

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This study analyzes the market for traditional and emerging consumer voice services in Canada and forecasts the demand and revenues for local and long distance voice services market from 2003 to 2013. The study identifies the demand drivers and restraints for residential voice services along with the key challenges faced by various stakeholders in the market. Key competitive, consumer and market trends are presented along with strategic recommendations for successfully competing in the voice services market.

Table of Contents

Canadian Residential Voice Services - Is Voice Still the Killer App?, Canadian Residential Voice Services MarketExecutive SummaryExecutive SummaryResearch Scope and Market DefinitionsResearch Scope and ObjectivesResearch MethodologyMarket Overview and SegmentationIndustry Challenges and Market DriversIndustry ChallengesMarket DriversMarket ForecastsRevenue ForecastsDemand ForecastsKey Market TrendsVoIP MigrationTelecom Industry ReorganizationChanging Regulatory EnvironmentBundling Voice with Other Services - Triple and Quad PlayPricing Trends for Traditional Voice ServicesEmergence of Integrated Voice Services: Voice 2.0Competitive LandscapeProfiles and Voice Service Strategies of Traditional Voice Service ProvidersProfiles and Voice Service Strategies of Emerging Voice Service ProvidersCompetitive Benchmarking - Service Features and DetailsConclusionStrategic RecommendationsCritical Success Matrix

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