Cloud Telephony Services in India

Customer Engagement and Experience with Cloud Telephony

Regular Price: USD 1,500

Special Price USD 1,350

10% OFF

* Required Fields

Regular Price: USD 1,500

Special Price USD 1,350

PAY BY INVOICE

Be the first to review this product

The cloud telephony services market in India has grown immensely over the last few years. However, the market is still at a nascent stage, with most participants providing the lower range of offerings such as outbound dialers or bulk SMS broadcasting. More sophisticated market participants offer Application Programming Interfaces (APIs) and analytics as part of their solutions. The base year of the study is 2013, with the forecast period ranging from 2014 to 2020.

Table of Contents

Cloud Telephony Services in IndiaExecutive SummaryKey FindingsMarket Overview Market Definitions—Cloud TelephonyResearch Objectives, Scope, and MethodologyMarket TrendsMarket DriversMarket Drivers—ExplainedMarket RestraintsMarket Restraints—ExplainedMarket Restraints—Explained (continued)Impact Of Cloud TelephonyComparison of On-Premise Telephony and Cloud TelephonyFunctions Provided by Cloud TelephonyCloud Telephony’s Key to SuccessMeasuring and Influencing Customer Experience with the Adoption of Cloud TelephonyIncreasing Customer Interaction and ExperiencePotential Areas Indian Enterprises can Leverage Cloud TelephonyVertical Traction—Highest among High Touch Consumer EnterprisesUse Cases for Cloud TelephonyProfiling Major Market ParticipantsSnapshot of the Cloud Telephony Services MarketVendor Profiling—Knowlarity CommunicationsVendor Profiling—Ozonetel SystemsVendor Profiling—ExotelProfiling the “Others” SegmentThe Last WordThe Last Word—Three Big PredictionsAppendixList of Abbreviations UsedLegal DisclaimerThe Frost & Sullivan StoryThe Frost & Sullivan StoryValue Proposition: Future of Your Company & CareerGlobal PerspectiveIndustry Convergence360º Research PerspectiveImplementation ExcellenceOur Blue Ocean Strategy




Related Research

Release Date : 26-May-17

Region : South Asia, Middle East & North Africa

Release Date : 26-Apr-17

Region : South Asia, Middle East & North Africa

Release Date : 03-Apr-17

Region : South Asia, Middle East & North Africa

Release Date : 09-Mar-17

Region : South Asia, Middle East & North Africa

Release Date : 01-Mar-17

Region : South Asia, Middle East & North Africa

Why Frost & Sullivan

Working with the CEO’s growth team to create a vision based on a transformation growth strategy

Creating content-based digital marketing strategies that leverage our research perspective to differentiate and “tell your story”

Tracking over 1000 emerging technologies and analyzing the impact by industry and application to reveal the companies to watch in each sector

The Frost & Sullivan team is based in our 45 global offices and have developed a powerful global understandings of how industries operate on a global level.