Consumer Communication Preferences: A Baseline Study

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This report will be of special interest to carriers and operators as well as telecommunications industry and market analysts. The results of this study will also be of interest to vendors who supply the telecommunications market.

Table of Contents

Consumer Communication Preferences: A Baseline StudyCCS 4-01Executive SummaryIntroductionConsumer DemographicsWho Provides Residential Communications ServiceConsumption HabitsService SatisfactionCustomer CareBundlingThe Question of Cord CuttingBroadbandMaking Sense of the Data: The Typical ConsumerStratecast - The Last WordAbout Stratecast




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