Contact Center Outsourcing End-User Survey

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Regular Price: USD 10,000.00

Special Price USD 7,000.00


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This end-user survey presents adoption statistics for the contact center outsourcing market. Future outsourcing plans and preferences are also discussed. The results are based on a web-based survey conducted by Frost & Sullivan.

Table of Contents

Contact Center Outsourcing End-User Survey, Contact Center Outsourcing End-User SurveyOverviewExecutive SummarySurvey DetailsMethodologyDemographicsSurvey ResultsContact Center OutsourcingConclusionsConclusions/ImplicationsAppendixDefinitions

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