Cross-Industry 2.0: An Enterprise Model for CSP Customer Solutions That Goes Well Beyond SaaS

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This SPIE describes the current SaaS push to add business value for a growing number of enterprise customers that want to do more with less. It explains how real service differentiation and customer satisfaction can be achieved by going to the next step--enabling different industries to combine capabilities that address end-to-end business problems via a cross-industry 2.0 business model.

Table of Contents

Cross-Industry 2.0: An Enterprise Model for CSP Customer Solutions That Goes Well Beyond SaaSSPIE 2012 #08 - March 2/2012IntroductionThe CSP Conundrum: Don't Be Relegated To Bit Pipe StatusCloud Services Significantly Change the OSS BSS Game PlanThe Next Step: SaaS Enables CSPs To Be More, But Does It Deliver More Revenue?Enabling More to Do More: Why Cross-Industry 2.0 Makes SenseHow Cross-Industry 2.0 Virtual Collaboration Services WorkRealizing the SaaS and Cross-Industry 2.0 VisionInfonova R6 Platform - A Generation Step ChangeStratecast - The Last WordAbout Stratecast




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