Customer Decision Priorities for Enterprise Social Software Deployment

Integration with Existing Business Tools and Processes is Key to Success

  • Research Code : 9847-00-64-00-00
  • SKU : TE00137-NA-MR_01059
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  • Release Date : 04-Jun-2013
  • Region : North America
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Frost & Sullivan contends that the chances for successful social software deployment are multipled when it is integrated with existing workflows, processes and business applications that employees already use on a routine basis. This research article explores several case studies in which such integration, and the associated benefits, significantly influenced customer purchase and deployment decisions for enterprise social networking solutions, and the success of their efforts.

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