Customer Experience Management and OSS/BSS: Integrated and Built for Telecom


  • Research Code : D564-00-57-00-00
  • SKU : IT00468-NA-SF_01591
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  • Release Date : 01-Mar-2013
  • Region : North America
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This Stratecast SPIE report analyzes which features and, most importantly, what value the newer CEM systems must offer CSPs to deliver extraordinary CEM that will help CSPs earn more revenue or fend off competitive threats. This report will also describe one supplier offering solutions exemplifying the newer solutions we will see in the future.

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