Customer Experience Management: Let's Go to the Video

Regular Price: USD 2,450.00

Special Price USD 1,715.00

30% OFF

* Required Fields

Regular Price: USD 2,450.00

Special Price USD 1,715.00


Be the first to review this product

This Stratecast SPIE report will focus on the area of CEM that plays the lead role in providing that outside-in user perspective on what users are experiencing; discuss why a specialized approach to video is necessary; and explore ways to give communications service providers (CSPs) monetary incentives—beyond merely the fear of churn—to deliver a better video experience.

Table of Contents

Customer Experience Management: Let's Go to the VideoSPIE 2011 #40 - October 28/2011IntroductionVideo Usage Is On the Rise, but Video Quality Is Slowing MonetizationAll the Quality You Can Buy . . . with Little or No ReturnAPM is a Cornerstone of CEMAPM Solutions Exist, but Video Is a Blind SpotElements of Video APMWhat Other Incentives Do CSPs Have For Deploying Video APM?Avvasi Video APM Helps CSPs Manage Video Explosion, Maintain QoEStratecast - The Last WordAbout Stratecast

Why Frost & Sullivan

Working with the CEO’s growth team to create a vision based on a transformation growth strategy

Creating content-based digital marketing strategies that leverage our research perspective to differentiate and “tell your story”

Tracking over 1000 emerging technologies and analyzing the impact by industry and application to reveal the companies to watch in each sector

The Frost & Sullivan team is based in our 45 global offices and have developed a powerful global understandings of how industries operate on a global level.