Customer Satisfaction Analysis for Automation and Control Solutions in the South African Chemical Sector

 


The South African chemical sector is booming. In 2005, the chemicals industry contributed approximately 5 per cent to South Africa’s GDP and 25 per cent to manufacturing output.This translated into robust demand for A&C solution products.The relationship between chemical companies and A&C solution providers will grow stronger in the medium term. A&C solution providers that will offer compatible solution products at a competitive price, and a robust after-sale support will win market share in that sector. This study aims to provide an understanding of the strategic adjustments required to be made by A&C solution providers that are active in the chemical sector in South Africa.

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Table of Contents

Customer Satisfaction Analysis for Automation and Control Solutions in the South African Chemical Sector, Introduction to Automation and Control Solutions in the South African Chemical SectorOverview of Automation and Control Solutions in the South African Chemical SectorIntroduction




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