Customer Satisfaction Analysis for Automation and Software Solutions in the Southeast Asian Chemical and Petrochemical Industry

Customer Satisfaction Analysis for Automation and Software Solutions in the Southeast Asian Chemical and Petrochemical Industry

 

RELEASE DATE
15-Oct-2008
REGION
Asia Pacific
Deliverable Type
Customer Research
Research Code: P1CA-01-00-00-00
SKU: IA01134-AP-CR_08095
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$10,000.00

Special Price $7,500.00 save 25 %

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SKU
IA01134-AP-CR_08095

$10,000.00

$7,500.00save 25 %

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Description

In this study chemical & petrochemical industry respondents satisfaction with Automation & Software suppliers were analysed on the basis of Customer hot buttons analysis, Brand familiarity analysis, Product quality satisfaction analysis, Training satisfaction analysis, Delivery time satisfaction analysis, Technical support and after After sales service satisfaction analysis. The study also includes drivers and restraints pertaining to Automation & software solutions with respect to, analysis of purchase decision influencers, source referred for product information and preferred channel of purchasing are analysed.

In this study chemical & petrochemical industry respondents satisfaction with Automation & Software suppliers were analysed on the basis of Customer hot buttons analysis, Brand familiarity analysis, Product quality satisfaction analysis, Training satisfaction analysis, Delivery time satisfaction analysis, Technical support and after After sales service satisfaction analysis. The study also includes drivers and restraints pertaining to Automation & software solutions with respect to, analysis of purchase decision influencers, source referred for product information and preferred channel of purchasing are analysed.
More Information
Deliverable Type Customer Research
No Index Yes
Podcast No
Industries Industrial Automation
WIP Number P1CA-01-00-00-00
Is Prebook No