Digital Transformation in the Indian Healthcare Industry, 2017

e-Health Records and Telemedicine are Growing Rapidly across Urban and Rural Areas, Respectively

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From a digital standpoint, healthcare in India has evolved in the last decade across both patient care and hospitals. Indian hospitals have invested in digital technologies such as social media platforms to interact with patients and build relationships, as well as in cloud platforms to maintain and keep track of health records and insurance transactions. Hospitals are starting to use analytics more rigorously for clinical and non-clinical data. Automation solutions are still in the proof-of-concept stage and are predominantly used in operations and other support functions but not directly in medical functions.

Table of Contents

1. Executive Summary
Key Findings
2. The Digital Transformation Journey
Mega Trends Abetting Digital Technologies
Digital Transformation Trends Enabling These Mega Trends
Mega Trends
Digital Transformation
Industrial Trends
Impact of Trends on Verticals
Digital Transformation Journey
Impact of Digital Technologies
Operational Efficiency
Business Models
Customer Experience
Top Technologies’ Penetration across Verticals
Technology Uptake across Verticals
Digital Transformation Case Studies
Digital Technology Penetration across the World
3. Digital Transformation—Indian Perspective
Indian Market Snapshot
Indian Digital Economy
Growth Drivers
Digital India Initiative
BYOD Driving Mobility and Cloud Adoption
Customer Experience
New Revenue Streams
Growth Restraints
Connections
Skilled Labor
Migration and Integration
Regulations
Digital Transformation from an Adoption Standpoint
Opportunity Zones in India
4. Healthcare
Indian Healthcare Industry
Healthcare Market Survey
Indian Healthcare Industry Technology Drivers and Restraints
Technology Investment Areas
Social Media in Healthcare
Cloud Technologies in Healthcare
Big Data and Analytics in Healthcare
Cyber Security in Healthcare
Final Words on the Digital Transformation in Healthcare
5. Case Studies (Demand Side)
Healthcare
6. The Way Forward for the IT/ITeS Sector
Enterprise Digital Transformation (EDT) Snapshot
Key Takeaways from the Supply Side
Role of IT/ITeS Companies in Healthcare’s Digital Transformation
The Road Ahead for the Digital Transformation of Enterprises
Legal Disclaimer
7. The Frost & Sullivan Story


List of Figures & Charts

1. Key Technologies/Case Studies Available for India, 2016


1. Impact of Trends on Verticals, India, 2016–2020
2. Total Digital Enterprise Transformation Solutions Market: Percentage Share of Digital Technologies on the Total Digital Spend of Each Vertical, Global, 2016
3. Technology Uptake across Verticals, Global, 2016
4. Digital Transformation: Key Growth Drivers, Global, 2016–2020
5. Digital Transformation: Key Growth Restraints, Global, 2016–2020
6. DT Market: Zone of Opportunity, India, 2016
7. Categorization by Number of Beds, India, 2016
8. Categorization by Respondent Designation, India, 2016
9. Categorization by IT Management, India, 2016
10. Categorization by Type of IT Infrastructure, India, 2016
11. Major Challenges in the Implementation of Digital Technologies in the Healthcare Industry, India, 2016
12. Major Drivers in the Implementation of Digital Technologies in the Healthcare Industry, India, 2016
13. Areas of IT Investment in the Healthcare Industry, India, 2016
14. Key Inflection Points in the Healthcare Industry, India, 2016
15. Areas of Social Media Presence in the Healthcare Industry, India, 2016
16. Usage of Social Media in the Healthcare Industry, India, 2016
17. Cloud Deployment by Type in the Healthcare Industry, India, 2016
18. Top Solutions Implemented on the Cloud in the Healthcare Industry, India, 2016
19. Impact on Business due to Cloud Adoption in the Healthcare Industry, India, 2016
20. Key Requirements for Analytical Solution Adoption in the Healthcare Industry, India, 2016
21. Major Hindrances or Challenges in Implementing Analytics in the Healthcare Industry, India, 2016
22. Security Solutions Adopted by Hospitals in the Healthcare Industry, India, 2016
23. Critical Security Aspects for Hospitals in the Healthcare Industry, India, 2016
24. Digital Transformation Scores in Healthcare, Global versus Indian versus Industry Standards, 2016
25. Total Digital Enterprise Transformation Solutions Market: Healthcare Case Studies, India, 2016
26. Digital Services Market, 2016
27. EDT Portfolio – Vertical Offerings, Global, 2016
28. EDT Solutions, Global, 2016
29. EDT Solutions by Vertical Offering, Global, 2016
30. EDI Drivers (Vendor Standpoint), India, 2016
31. EDT Opportunity, India, 2016–2020
32. EDT Challenges (Vendor Standpoint), India, 2016
33. Healthcare Industry: Suppliers’ Digital Revenue Heatmap, Global, 2016
34. Healthcare EDT Snapshot, India, 2016
35. Key Technologies/Case Studies Available, India, 2016
36. Top Technology Recommendations, India, 2016
37. Implementation Timeline, 2016–2018
38. IT/ITeS Industry Vertical Opportunity, India, 2016



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