Digital Transformation in the Indian Telecom Sector, 2017 

Digital Transformation in the Indian Telecom Sector, 2017 

Focus on Enhancing Cloud Portfolio to Expand Digital Services

RELEASE DATE
26-May-2017
REGION
South Asia, Middle East & North Africa
Research Code: P973-01-00-00-00
SKU: IT03407-SA-MO_20357

$4,950.00

Special Price $3,712.50 save 25 %

In stock
SKU
IT03407-SA-MO_20357

$4,950.00

$3,712.50 save 25 %

DownloadLink

Pay by invoice

ENQUIRE NOW

Description

Frost & Sullivan (F&S) determines digital enterprise transformation as a set of activities that will reform business processes, empower stakeholders and provide new revenue models using digital technologies (such as Social Media, Mobility, Big Data and Analytics, Cloud technologies, IoT & Automation, and Cyber Security) and by embracing new digital avenues. In the National Digital enterprise readiness Index- survey, F&S has extensively covered the adoption of these digital technologies in transforming the business and creating new opportunities for growth.

Enterprise social networks are leveraged to enable formal and informal interactions within and outside an enterprise, thereby ensuring uniform and transparent communication. In telecom, social media is used as the customer communication channel and engagement tool to understand their core issues, and in background, run data analytics to know consumer behaviors. About 90% of the telecom operators use social media for customer sentiments analysis, customer engagement, and loyalty programs.

Enterprises are embracing BYOD (Bring-Your-Own-Devices, part of enterprise mobility) to enable the use of personal devices and the concept of work anytime-anywhere to improve employee efficiency and effectiveness. In the customer-first world, mobile has been at the center stage and the business models are coined to collect data and give the customer a uniform Omni-channel experience.
Analytics enables unleashing the power of internal and external data gathered from various mediums through data discovery and visualization and advanced analytics.

Enterprise cloud allows a company to leverage cloud computing for critical as well as non-critical applications, thereby ensuring business agility, collaboration, and long-term cost savings. Telecom ISPs have invested substantially in bandwidth infrastructure; currently concentrating on increasing the connectivity speed. Telcos also serve as sell through for cloud services, and play an important role in the digital transformation of other sectors. The network services are bundled with cloud and packaged together. Connection between various cloud DCs is free.
Automating Business Support Systems (BSS) and Operating support systems (OSS) will be the foundation of the network of the future. This would help BSS and OSS to respond to automatically to service and resource events, reduce risk, and work faster. Automating these services creates 2–3 times of savings during the short term.

In India, CIOs are adopting digital technologies at various levels based on the immediate need of organizations and revenue goals. There is a lack of holistic approach which is essential for long-term benefits. The study gives a perspective both about the demand and the supply side of the market to identify the maturity of the solutions available and also the levels of DT activities across various industries in the country. The study analyzes the challenges and drivers of digital transformation (DT) in India and also analyzes the levels of DT activities in major industries such as healthcare, manufacturing, BFSI, retail, and other sectors.

Table of Contents

Key Findings

Mega Trends Abetting Digital Technologies

Digital Transformation Trends Enabling the Mega Trends

Impact of Trends on Verticals

Digital Transformation Journey

Impact of Digital Technologies

Top Technologies’ Penetration across Verticals

Uptake of Technology across Verticals

Digital Transformation Case Studies

Digital Technologies Penetration across the Globe

Indian Market Snapshot

Indian Digital Economy

Growth Drivers

Restraints

Digital Transformation from an Adoption Standpoint

Opportunity Zones in India

Telecom Sector in India

Telecom Market Survey

Indian Telecom Industry Technology Drivers and Restraints

Technology Investment Areas

Social Media in Telecom

Cloud Technologies in Telecom

Big Data and Analytics in Telecom

Automation in Telecom

Cyber Security in Telecom

Final Words on Digital Transformation in Telecom

Enterprise Digital Transformation (EDT) Snapshot

Key Takeaways from a Supply-side Standpoint

Role of IT/ITES Companies in Telecom Digital Transformation

The Road Ahead to Digital Transformation for Enterprises

Legal Disclaimer

List of Figures
  • 1. Impact of Trends on verticals, India, 2016–2020
  • 2. Impact of Trends on Verticals, India, 2016–2020
  • 3. Digital Transformation: Key Growth Drivers, Global, 2016–2020
  • 4. Digital Transformation: Key Restraints, Global, 2016–2020
  • 5. Zone of Opportunity, DT Market, India, 2016
  • 6. Total Digital Enterprise Transformation Solutions Market: BFSI Case Studies, India, 2016
  • 7. EDT Opportunity, India, 2016–2020
  • 8. Alignment to Digital Initiative, India, 2016–2020
  • 9. Key Technologies/Case Studies Available, India, 2016
  • 10. Telecom EDT Snapshot, India, 2016
  • 11. Digital Transformation Implementation Timeline, India, 2016–2018
  • 12. IT/ITES Industry, Vertical Opportunity, India, 2016
  • 13. The Road Ahead to Digital Transformation, India, 2016–2020
List of Charts
  • 1. Total Digital Enterprise Transformation Solutions Market: Percent Share of Digital Technologies on Total Digital Spend of Each Vertical, Global, 2016
  • 2. Uptake of Technology across Verticals, Global, 2016
  • 3. Number of Circles by Operator Presence, India, 2016
  • 4. Categorization by Service Provided, India, 2016
  • 5. Categorization by ARPU, India, 2016
  • 6. Penetration by City Size, India, 2016
  • 7. Major Drivers in Implementing Digital Technology in Telecom Sector, India, 2016
  • 8. Major Restraints in Implementing Digital Technology in Telecom Sector, India, 2016
  • 9. DT Market: Areas of IT Investment, India, 2016
  • 10. DT Market: Key Inflection Points, India, 2016
  • 11. Areas of Social Media Presence, India, 2016
  • 12. Usage of Social Media, India, 2016
  • 13. Cloud Deployment by Type, India, 2016
  • 14. Impact on Business Due to Cloud Adoption, India, 2016
  • 15. Top 3 Challenges Impacting Cloud Investment, India, 2016
  • 16. Key Requirements for Analytical Solution Adoption, India, 2016
  • 17. Major Hindrances or Challenges Impeding Analytics Adoption, India, 2016
  • 18. Major Reasons to Adopt Automation Solutions, India, 2016
  • 19. Automation Solutions Adoption Cycle, India, 2016
  • 20. Security Incidents Types in the Past 3 Years, India, 2016
  • 21. Critical Aspects for Telecoms w.r.t. Security, India, 2016
  • 22. Digital Transformation Scores in Telecom, Global vs. Indian vs. Industry Standards, 2016
  • 23. Region-wise Digital Services Portfolio Focus, Global vs. India, 2016
  • 24. EDT Portfolio: Vertical Offerings, Global, 2016
  • 25. EDT Solutions, Global, 2016
  • 26. Digital Services Portfolio Focus by Vertical, India, 2016
  • 27. Driver of EDT (Vendor standpoint), India, 2016
  • 28. Challenges of EDT (Vendor standpoint), India, 2016
  • 29. Global Suppliers’ Digital Revenue Heat Map, Global, 2016
  • 30. Telecom Adoption Reality Comparison with World and Benchmark Standards, India, 2016
  • 31. Top Technology Recommendation, India, 2016
Related Research
Frost & Sullivan (F&S) determines digital enterprise transformation as a set of activities that will reform business processes, empower stakeholders and provide new revenue models using digital technologies (such as Social Media, Mobility, Big Data and Analytics, Cloud technologies, IoT & Automation, and Cyber Security) and by embracing new digital avenues. In the National Digital enterprise readiness Index- survey, F&S has extensively covered the adoption of these digital technologies in transforming the business and creating new opportunities for growth. Enterprise social networks are leveraged to enable formal and informal interactions within and outside an enterprise, thereby ensuring uniform and transparent communication. In telecom, social media is used as the customer communication channel and engagement tool to understand their core issues, and in background, run data analytics to know consumer behaviors. About 90% of the telecom operators use social media for customer sentiments analysis, customer engagement, and loyalty programs. Enterprises are embracing BYOD (Bring-Your-Own-Devices, part of enterprise mobility) to enable the use of personal devices and the concept of work anytime-anywhere to improve employee efficiency and effectiveness. In the customer-first world, mobile has been at the center stage and the business models are coined to collect data and give the customer a uniform Omni-channel experience. Analytics enables unleashing the power of internal and external data gathered from various mediums through data discovery and visualization and advanced analytics. Enterprise cloud allows a company to leverage cloud computing for critical as well as non-critical applications, thereby ensuring business agility, collaboration, and long-term cost savings. Telecom ISPs have invested substantially in bandwidth infrastructure; currently concentrating on increasing the connectivity speed. Telcos also serve as sell through for cloud services, and play an i
More Information
No Index No
Podcast No
Table of Contents | Executive Summary~ || Key Findings~ | The Digital Transformation Journey~ || Mega Trends Abetting Digital Technologies~ || Digital Transformation Trends Enabling the Mega Trends~ || Impact of Trends on Verticals~ || Digital Transformation Journey~ || Impact of Digital Technologies~ || Top Technologies’ Penetration across Verticals~ || Uptake of Technology across Verticals~ || Digital Transformation Case Studies~ || Digital Technologies Penetration across the Globe~ | Digital Transformation—Indian Perspective~ || Indian Market Snapshot~ || Indian Digital Economy~ || Growth Drivers~ || Restraints~ || Digital Transformation from an Adoption Standpoint~ || Opportunity Zones in India~ | Telecom~ || Telecom Sector in India~ || Telecom Market Survey~ || Indian Telecom Industry Technology Drivers and Restraints~ || Technology Investment Areas~ || Social Media in Telecom~ || Cloud Technologies in Telecom~ || Big Data and Analytics in Telecom~ || Automation in Telecom~ || Cyber Security in Telecom~ || Final Words on Digital Transformation in Telecom~ | Case Studies (Demand Side)~ || Digitization~ | The Way Forward for the IT/ITES Sector~ || Enterprise Digital Transformation (EDT) Snapshot~ || Key Takeaways from a Supply-side Standpoint~ || Role of IT/ITES Companies in Telecom Digital Transformation~ || The Road Ahead to Digital Transformation for Enterprises~ || Legal Disclaimer~ | The Frost & Sullivan Story~
List of Charts and Figures 1. Impact of Trends on verticals, India, 2016–2020~ 2. Impact of Trends on Verticals, India, 2016–2020~ 3. Digital Transformation: Key Growth Drivers, Global, 2016–2020~ 4. Digital Transformation: Key Restraints, Global, 2016–2020~ 5. Zone of Opportunity, DT Market, India, 2016~ 6. Total Digital Enterprise Transformation Solutions Market: BFSI Case Studies, India, 2016~ 7. EDT Opportunity, India, 2016–2020~ 8. Alignment to Digital Initiative, India, 2016–2020~ 9. Key Technologies/Case Studies Available, India, 2016~ 10. Telecom EDT Snapshot, India, 2016~ 11. Digital Transformation Implementation Timeline, India, 2016–2018~ 12. IT/ITES Industry, Vertical Opportunity, India, 2016~ 13. The Road Ahead to Digital Transformation, India, 2016–2020~| 1. Total Digital Enterprise Transformation Solutions Market: Percent Share of Digital Technologies on Total Digital Spend of Each Vertical, Global, 2016~ 2. Uptake of Technology across Verticals, Global, 2016~ 3. Number of Circles by Operator Presence, India, 2016~ 4. Categorization by Service Provided, India, 2016~ 5. Categorization by ARPU, India, 2016~ 6. Penetration by City Size, India, 2016~ 7. Major Drivers in Implementing Digital Technology in Telecom Sector, India, 2016~ 8. Major Restraints in Implementing Digital Technology in Telecom Sector, India, 2016~ 9. DT Market: Areas of IT Investment, India, 2016~ 10. DT Market: Key Inflection Points, India, 2016~ 11. Areas of Social Media Presence, India, 2016~ 12. Usage of Social Media, India, 2016~ 13. Cloud Deployment by Type, India, 2016~ 14. Impact on Business Due to Cloud Adoption, India, 2016~ 15. Top 3 Challenges Impacting Cloud Investment, India, 2016~ 16. Key Requirements for Analytical Solution Adoption, India, 2016~ 17. Major Hindrances or Challenges Impeding Analytics Adoption, India, 2016~ 18. Major Reasons to Adopt Automation Solutions, India, 2016~ 19. Automation Solutions Adoption Cycle, India, 2016~ 20. Security Incidents Types in the Past 3 Years, India, 2016~ 21. Critical Aspects for Telecoms w.r.t. Security, India, 2016~ 22. Digital Transformation Scores in Telecom, Global vs. Indian vs. Industry Standards, 2016~ 23. Region-wise Digital Services Portfolio Focus, Global vs. India, 2016~ 24. EDT Portfolio: Vertical Offerings, Global, 2016~ 25. EDT Solutions, Global, 2016~ 26. Digital Services Portfolio Focus by Vertical, India, 2016~ 27. Driver of EDT (Vendor standpoint), India, 2016~ 28. Challenges of EDT (Vendor standpoint), India, 2016~ 29. Global Suppliers’ Digital Revenue Heat Map, Global, 2016~ 30. Telecom Adoption Reality Comparison with World and Benchmark Standards, India, 2016~ 31. Top Technology Recommendation, India, 2016~
Author Gowtham B
Industries Information Technology
WIP Number P973-01-00-00-00
Is Prebook No