2015 North America BPO Mergers & Acquisitions Update
2015 North America BPO Mergers & Acquisitions Update
Contact Center Outsourcing Growth at Warp Speed
RELEASE DATE
23-Sep-2015
23-Sep-2015
REGION
North America
North America
Research Code: 9857-00-63-00-00
SKU: IT00171-NA-MR_01165
$1,500.00
Special Price $1,125.00 save 25 %
In stock
SKU
IT00171-NA-MR_01165
Description
The North American Customer Care Outsourcing market is going through monumental changes that impact service delivery models, locations of delivery centers, and market strategies. BPO service providers in the customer care, support and sales arena, are rapidly expanding their presence around the globe to tap into new clients, acquire expanded language expertise and offer services from even more locations. BPOs are accelerating that growth, primarily through mergers and acquisitions.
This Market Insight will highlight a number of large BPO M&A transactions that have transpired in the last 6 years to understand the drivers, patterns and trends.
Table of Contents
Market Insight
Related Research
The North American Customer Care Outsourcing market is going through monumental changes that impact service delivery models, locations of delivery centers, and market strategies. BPO service providers in the customer care, support and sales arena, are rapidly expanding their presence around the globe to tap into new clients, acquire expanded language expertise and offer services from even more locations. BPOs are accelerating that growth, primarily through mergers and acquisitions. This Market Insight will highlight a number of large BPO M&A transactions that have transpired in the last 6 years to understand the drivers, patterns and trends.
No Index | No |
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Podcast | No |
Author | Michael DeSalles |
Industries | Information Technology |
WIP Number | 9857-00-63-00-00 |
Is Prebook | No |