Contact Center Analytics in Asia-Pacific
Contact Center Analytics in Asia-Pacific
Analytics Empowers Contact Centers' Transformation
RELEASE DATE
11-Jun-2013
11-Jun-2013
REGION
Asia Pacific
Asia Pacific
Research Code: 9857-00-2A-00-00
SKU: IT00126-AP-MR_01120
$1,500.00
Special Price $1,125.00 save 25 %
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SKU
IT00126-AP-MR_01120
Description
This market insight discusses the various subsectors of contact center analytics: performance analytics, speech analytics, enterprise analytics, and customer interaction analytics. It explores some of the main use cases of contact center analytics and the business benefits that can be derived from them. Adoption trends and vendor approaches across Asia-Pacific markets are discussed, and strategic planning recommendations for contact center organizations are presented.
Table of Contents
Analytics Tools Empower Contact Center Transformation
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Popular Topics
This market insight discusses the various subsectors of contact center analytics: performance analytics, speech analytics, enterprise analytics, and customer interaction analytics. It explores some of the main use cases of contact center analytics and the business benefits that can be derived from them. Adoption trends and vendor approaches across Asia-Pacific markets are discussed, and strategic planning recommendations for contact center organizations are presented.
No Index | Yes |
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Podcast | No |
Author | Krishna Baidya |
Industries | Information Technology |
WIP Number | 9857-00-2A-00-00 |
Is Prebook | No |