Australia Contact Center Applications Market CY 2005
Australia Contact Center Applications Market CY 2005
RELEASE DATE
25-Apr-2006
25-Apr-2006
REGION
Asia Pacific
Asia Pacific
Research Code: 4Y15-01-00-00-00
SKU: IT01025-SA-MR_10780
$3,950.00
In stock
SKU
IT01025-SA-MR_10780
Description
The Asia Pacific market has a set of mature and growth markets where contact center applications are at different stages in their lifecycle. Mature contact center markets such as Australia, Japan, South Korea, Hong Kong and Singapore, saw great traction for IP based contact center solutions and other sophisticated applications such as Speech, Multimedia and Optimization. Growth markets such as India, China, Philippines, Thailand, and Malaysia saw setup of new contact centers and big expansions. Increasing focus from domestic enterprises, Telcos and Governments on customer service and the rise in demand for customer service outsourcing and offshoring from U.S. and U.K., and also from within Asia Pacific is fuelling the growth in the market.
Table of Contents
Australia Contact Center Applications Market
- Australia Contact Center Applications Market
Related Research
Popular Topics
The Asia Pacific market has a set of mature and growth markets where contact center applications are at different stages in their lifecycle. Mature contact center markets such as Australia, Japan, South Korea, Hong Kong and Singapore, saw great traction for IP based contact center solutions and other sophisticated applications such as Speech, Multimedia and Optimization. Growth markets such as India, China, Philippines, Thailand, and Malaysia saw setup of new contact centers and big expansions. Increasing focus from domestic enterprises, Telcos and Governments on customer service and the rise in demand for customer service outsourcing and offshoring from U.S. and U.K., and also from within Asia Pacific is fuelling the growth in the market.
No Index | Yes |
---|---|
Podcast | No |
Industries | Information Technology |
WIP Number | 4Y15-01-00-00-00 |
Is Prebook | No |