EMEA Hosted Contact Centre Markets
EMEA Hosted Contact Centre Markets
RELEASE DATE
10-Jan-2008
10-Jan-2008
REGION
Europe
Europe
Research Code: N317-01-00-00-00
SKU: IT02069-EU-MR_11824
$4,950.00
Special Price $3,712.50 save 25 %
In stock
SKU
IT02069-EU-MR_11824
Description
The number of end-user organizations deploying hosted contact centre solutions has been rising rapidly in the past few years. The markets are poised to grow out of the early adopter phase, with immense growth potential for the future. This research service examines industry challenges, market trends, drivers and restraints to the adoption of hosted contact centres in EMEA. Technology vendors and service providers that are active in EMEA are profiled, and specific growth recommendations are made.
Table of Contents
Table of Contents
- Table of Contents
Summary of Major Findings
- Introduction
- Scope and Methodology
- Product Definitions
- Business Benefits
- Market Trends
- Pricing Trends
- Market Engineering Measurements
- Market Challenges
- Market Drivers
- Market Restraints
Market Analysis
- Forecasts
- Market Snapshot – United Kingdom
- Market Snapshot – France
- Market Snapshot – Germany
- Market Snapshot – Spain
- Market Snapshot – Italy
- Market Snapshot – Benelux
- Market Snapshot – Scandinavia
- Market Snapshot – Eastern Europe
- Market Snapshot – Rest of Europe
- Market Snapshot – Middle East and Africa
Competitive Analysis
- Competitive Structure
- Service Provider Profiles
- Technology Vendor Profiles
Strategic Analysis
- Growth Recommendations
Popular Topics
The number of end-user organizations deploying hosted contact centre solutions has been rising rapidly in the past few years. The markets are poised to grow out of the early adopter phase, with immense growth potential for the future. This research service examines industry challenges, market trends, drivers and restraints to the adoption of hosted contact centres in EMEA. Technology vendors and service providers that are active in EMEA are profiled, and specific growth recommendations are made.
No Index | Yes |
---|---|
Podcast | No |
Industries | Information Technology |
WIP Number | N317-01-00-00-00 |
Is Prebook | No |