Is The IT Infrastructure Library (ITIL) Important to CSP Operations Strategies?

Is The IT Infrastructure Library (ITIL) Important to CSP Operations Strategies?

RELEASE DATE
26-Mar-2007
REGION
North America
Research Code: D563-00-2D-00-00
SKU: IT01764-GL-MR_11519
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SKU
IT01764-GL-MR_11519

$2,450.00

$1,837.50save 25 %

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Description

The IT Infrastructure Library (ITIL) was developed in the 1980s by the Office of Government Commerce (OGC) in the United Kingdom as a business-driven approach for the governance of IT operations. The ITIL began as a set of standardized IT terminologies that are now widely accepted and used by IT organizations and vendors in many industries worldwide.

Table of Contents

Introduction

ITIL Service Management At a Glance

ITIL + eTOM

Stratecast - The Last Word

About Stratecast

The IT Infrastructure Library (ITIL) was developed in the 1980s by the Office of Government Commerce (OGC) in the United Kingdom as a business-driven approach for the governance of IT operations. The ITIL began as a set of standardized IT terminologies that are now widely accepted and used by IT organizations and vendors in many industries worldwide.
More Information
No Index Yes
Podcast No
Industries Information Technology
WIP Number D563-00-2D-00-00
Is Prebook No