Strategic Outlook of Vehicle Relationship Management Market in Europe and North America
Strategic Outlook of Vehicle Relationship Management Market in Europe and North America
Billion Dollar Revenue Potential by Capturing Long-Term Opportunities Through Vehicle and Customer
25-Sep-2014
North America
Description
The aim of this strategic study is to present and analyze the impact of vehicle relationship management in the automotive industry. It puts forth the key segments of vehicle relationship management by identifying the context, consideration, and involvement of OEMs and other ecosystem partners in these segments. This research service identifies strategies and market opportunities for the automotive industry in Europe and North America using vRM. It also showcases the different counter measures that can be adopted using vRM strategies for converting lost opportunities into possible revenue initiators. This research is supported by case studies and strategic conclusions and recommendations and also provides links to supplementary research studies.
Table of Contents
Executive Summary—Top 5 Market Highlights
vRM Definition and Life Cycle Analysis
vRM is Essential to Capture Long-term Opportunity
KPIs for OEMs to Implement vRM
OEMs Push Towards vRM Implementation
OEM Activities in the Connected Space
OEMs’ Interest Levels towards Key vRM Segments
vRM Implementation Roadmap
vRM Potential
Research Scope and Objective
Research Aim and Objectives
Key Questions This Study Will Answer
Research Background
Research Methodology
Introduction to Vehicle Relationship Management and Benefits
A vRM Ecosystem
Contribution Margins of vRM Ecosystem Partners
Types of Cost Savings Through vRM Implementation
Connected Vehicles Versus Non-connected—Creating Relevant Opportunities
Connectivity Trends Enabling vRM
North American Telematics Services Business Model Comparison
European Telematics Services Business Model Comparison
OEM Conceptual Challenges for vRM Implementation
vRM Through OE Smartphone Telematics App—Kia UVO eServices Case Study
Key vRM Segments
Over-the-air Updates—The Context
Over-the-air Updates—The Segments
Over-the-air Updates—Key Considerations and Key Participants
Over-the-air Updates—Planned OEM Activity
Over-the-air Updates—Tesla Case Study
Aftersales Management—The Context
Aftersales Management—The Context (continued)
Aftersales Management—Counter Measures for Lost Opportunities
Aftersales Management—The Segments
Aftersales Management—Key Considerations and Key Participant Snapshot
Aftersales Management—Opportunity Avenues for OEM Dealerships
Aftersales Management—Which OEMs are Leading the Way
Aftersales Management—Hyundai Case Study
Data Analytics—The Context
Data Analytics—The Segments
Data Analytics—Key Considerations and Key Participants
Data Analytics—Current OEM Activities
Data Analytics—Potential Savings from Data Analytics and Foreseeable Opportunities
Data Analytics—Symphony Analytics Case Study
Key Conclusions—vRM Potential
The Last Word—3 Big Predictions for Vehicle Relationship Management Systems
Legal Disclaimer
Table of Acronyms Used
Learn More—Next Steps
Market Engineering Methodology
Passenger Vehicle Telematics—2014 Upcoming Research
Passenger Vehicle Telematics—2014 Upcoming Research (continued)
Telematics & Infotainment Research Program—Existing Recent Research (2010–2013)
Commercial Vehicle Telematics Research Program—Upcoming 2014 Tentative Titles
Commercial Vehicle Telematics Research Program—Published Research-Legacy Content (continued)
Related Research
Strategic Analysis of WBG Semiconductors in Power Electronics Applications for EVs, Forecast to 2030
Popular Topics
No Index | No |
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Podcast | No |
Author | Niranjan Manohar |
Industries | Automotive |
WIP Number | NCA2-01-00-00-00 |
Is Prebook | No |
GPS Codes | 9800-A6,9807-A6,9813-A6,9AF7-A6,9A70-A6,9AF6-A6 |