Power Plant Maintenance Repair and Overhaul (MRO) Services in North America

Power Plant Maintenance Repair and Overhaul (MRO) Services in North America

 

RELEASE DATE
30-Dec-2004
REGION
North America
Research Code: F115-01-00-00-00
SKU: EG00966-NA-MR_05850
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Description

This study provides power plant maintenance, repair and overhaul (MRO) service providers an understanding of North American customers’ purchase decision criteria, perceptions and preferences, and actionable insights to improve their company’s marketing and selling strategies.

Table of Contents

Contents

  • Title
  • Table of Contents
  • MRO Definition

Executive Summary

  • Growth Strategies
  • Drivers
  • Key Competitors & Breakthrough Strategies

Introduction

  • Research Objectives
  • Scope and Limitations
  • Conceptual Framework
  • Research Methodology
  • Profile of the Sample

Customer Analysis for Total MRO Services

  • Customer's Decision Tree
  • Drivers of Satisfaction Dissatisfaction and Selection

Boiler MRO Services

  • Introduction
  • Drivers of Customer Satisfaction
  • Drivers for Customer Dissatisfaction
  • Drivers for Selection of Service Providers
  • Perceived Performance and Relative Positioning of Service Providers
  • Customer's Decision Tree
  • Preferences
  • Competitive Framework

Steam Turbine MRO Services

  • Introduction
  • Drivers of Customer Satisfaction
  • Drivers for Customer Dissatisfaction
  • Drivers for Selection of Service Providers
  • Perceived Performance and Relative Positioning of Service Providers
  • Customer's Decision Tree
  • Preferences
  • Competitive Framework

Gas Turbine MRO Services

  • Introduction
  • Drivers of Customer Satisfaction
  • Drivers for Customer Dissatisfaction
  • Drivers for Selection of Service Providers
  • Perceived Performance and Relative Positioning of Service Providers
  • Customer's Decision Tree
  • Preferences
  • Competitive Framework

Areas of Improvement

  • Perceived Top Areas of Improvement

Other Opportunities

  • Major Overhauls
  • Day-to-Day Maintenance

Summary of Conclusions

  • Conclusions

Frost & Sullivan Best Practice Awards

  • Selection Methodology
  • Service Leadership in Boiler Services
  • Service Leadership in Steam Turbine Services
  • Service Leadership in Gas Turbine Services

Decision Support Databases

  • Electricity Installed Capacity
  • Electricity Installed Capacity - Thermal Plants
  • Electricity Installed Capacity - Nuclear Plants
This study provides power plant maintenance, repair and overhaul (MRO) service providers an understanding of North American customers purchase decision criteria, perceptions and preferences, and actionable insights to improve their companys marketing and selling strategies.
More Information
No Index No
Podcast No
Industries Energy
WIP Number F115-01-00-00-00
Is Prebook No