Description

     The purpose of this study was to provide a deeper insight into end user trends on converged conferencing usage and aid industry participants in capitalizing on the market potential through informed decision making.

The key objectives of this study are to provide an insight into the:

•Usage and frequency of converged conferencing in enterprises
•Use of instant messaging in enterprises
•Importance of converged conferencing in enterprises
•Key benefits and barriers to using converged conferencing in enterprises
•Characteristics and trends of future decision makers